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a senior assistant
1w
Position: Customer Service Representative
Company: E-Solutions IT Services Pvt Ltd
Location: Mumbai, India
Experience: 2 to 3 years
Job Summary:
We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.
Key Responsibilities:
• Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including operations and sales, to ensure smooth service delivery.
• Keep accurate records of customer interactions and transactions in the CRM system.
• Manage shipment-related queries, provide updates, and address complaints promptly.
Please visit below google form and apply directly or submit resume :
http://nauk.in/Goe9Dhx0
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How is HATCH to work for?
HATCH is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
HATCH is known for Work-life balance which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at HATCH read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HATCH?
According to AmbitionBox ratings, HATCH employees rate its salary and benefits as 4.0 out of 5. You can know more about HATCH Salaries at AmbitionBox
How is the work culture at HATCH?
Work culture is rated 4.0 at HATCH by 1 employees. While job security is rated 4.0 and work-life balance is rated 5.0 at HATCH. Read detailed reviews by employees of HATCH on AmbitionBox.
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