Hapag-Lloyd Customer Service Coordinator
Thane Reviews
based on 17 reviews
Updated 19 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
4.0
Work Satisfaction
3.9
Work-Life balance
3.9
Skill development
3.8
Job Security
3.5
Company culture
3.5
Salary & Benefits
3.0
Promotions/Appraisal
Hapag-Lloyd is rated
3.7 out of 5 stars on
AmbitionBox, based on 17 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hapag-Lloyd is rated
3.7 out of 5 stars on
AmbitionBox, based on 17 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Hapag-Lloyd Customer Service Coordinator
Thane Reviews
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17 reviews found
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Popular
Customer Service Coordinator
in
Thane
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Work life
Dislikes
Management people are not good, not supportive
Customer Service Coordinator
in
Thane
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 May 2024
Likes
Company Culture
Dislikes
Nothing to dislike
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Coordinator
in
Thane
Full Time
·
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 Jul 2023
Likes
1. Hybrid work culture (2 week wfh, next 2 week wfo)
2. Good bonus (Only If company performs well)
3. Decent company for freshers.
Dislikes
1. Appraisal & Promotion (Unless you got connection)
2. Cheap staffs with cheap mindset, less knowledge about work even after grinding years in it.
3. Company Bus service is overcrowded and lacks discipline among employees.
4. Company's cab service too suffers from mismanagement.
5. Office location too far, no affordable transport alternatives.
6. Fixed canteen deduction monthly, irrespective of consumption....Read More
Work Details
Work policy:
2 week Wfh, next 2 week wfo
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Coordinator
in
Thane
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 Jan 2024
Likes
Hybrid policy.
Dislikes
Some teams and TLs are very toxic and toxic work environment. No growth in salary.They don't give Rating
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Coordinator
in
Thane
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Oct 2023
Likes
Best place to work...
Dislikes
Salary structure is highly disappointing
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Coordinator
in
Thane
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 Jul 2023
Likes
Secured job , work culture is good,
Dislikes
Processes and kra affects rating point but over all happy and healthy management
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Coordinator
in
Thane
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 08 Feb 2023
Likes
Hapaglloyd is well reputed industry but as working for the back office in Mumbai I have faced many issues including politics , poor management, no morality among TL and manager, i think hapaglloyd AG should look after their practices going on in Mumbai office.
Dislikes
Hapaglloyd is globally known for its better services but the mumbai back office are having worst TL and managers and doing worst practices that will lead company lose their reputation in industry.
Work Details
Work policy:
2 week work from home and 2 week work from office
Work timings: Strict Timings
You are reading trusted reviews. Keep reading to find out more about
Hapag-Lloyd.
Customer Service Coordinator
in
Thane
Full Time
·
Coordinator Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2023
Likes
Bonuses, Pick & drop facilities for women, Women Encouragement
Dislikes
Men gets Demotivate easily, too much office politics, No travelling facilities for Men
Work Details
Work policy:
2 Weeks WFH / 2 Weeks WFO from office
People also ask about Hapag-Lloyd, Thane Customer Service Coordinator
s
Is Hapag-Lloyd, Thane a good place to work for Customer Service Coordinator
s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 17 employee reviews, it's clear that most customer service coordinator
s have an average experience working at Hapag-Lloyd, Thane. Work Satisfaction holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Hapag-Lloyd, Thane pay their Customer Service Coordinator
s well?
According to AmbitionBox reviews, Hapag-Lloyd, Thane customer service coordinator
s rate their salary and benefits at 3.5 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Hapag-Lloyd, Thane's customer service coordinator
s salaries here and to read reviews specifically about salary and benefits at Hapag-Lloyd, Thane for customer service coordinator
s, click here.
How is the work culture at Hapag-Lloyd, Thane for Customer Service Coordinator
s?
Work culture at Hapag-Lloyd, Thane for customer service coordinator
s is rated 3.5 out of 5 by 17 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Hapag-Lloyd, Thane for customer service coordinator
s, click here.
How is the job security at Hapag-Lloyd, Thane for Customer Service Coordinator
s?
Based on 17 reviews on AmbitionBox, Hapag-Lloyd, Thane's customer service coordinator
s rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Hapag-Lloyd, Thane for customer service coordinator
s, click here.
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