Group Bayport Customer Success, Service & Operations Department Reviews

Likes

Good company with a good work-life balance.

Dislikes

Nothing, All things are fine.

Likes

The place they shifted to was the only thing I liked.

Dislikes

The company never valued it's words on many occasion.

Likes

Ease of work Salary on time Not much pressure.

Dislikes

Fun activities need to included Company need to promote existing employees for higher post rather than hiring outside people with big package.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Skil development There is good opportunity for Lerner

Dislikes

Manger is worst Company owner don't know about loophole Right Candidates naver goes up

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything, they really value your hard work.

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The diversity of perspectives and backgrounds among my colleagues makes for a rich and dynamic work environment. I'm constantly learning from others and broadening my horizons.

Dislikes

Nothing, the team is inspiring.

Likes

Nothing as of now.

Dislikes

HR. The two letters who can manage the organisation and can ruin the organisation. Firstly they delayed the pms which is acceptable they always do. Any tickets raised is responded after 7-8 days. Their escalation matrix is unique since it is written that HR will be responding in 24 hours. However it is unclear if they will respond in next 24 hours or 24 hours after 10days( althought it can be my mistake that I expect something from them) . Salary isnt on time and we usually get email on 30th that salary will be delayed. You guys organize mental health seminar but you need to understand that mental health will be extremely good if you start working on time. I am sure now you will be asking few of managers to start giving positive survey to hide this review. I am fine with it until and unless you read and understand what employee faces....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good growth of company and the employees joining the organization.💯 Good control of CEO and CFO.🔝(seems to be better) Tarangbhai, Hirenbhai, Sanjaybhai, Wasimbhai, Parthbhai and many more. They all are and were blessing to the organisation. They know how to care and support people and also make sure right people are taken care of at atleast some point of time. But honestly, give it a try and you may fall in love for the team and the process!😅...Read More

Dislikes

Changes in all the policies every next month is an issue due to changes in Management level staff. 🚩 Attitude or Will-issue or Mindset issue with a few base/foundation less managers, who seem to be more than adequate arrogant, and want to have you behave like your puppets. Disparity in payscale🤐. Why should someone fight for adequate hike or pay. When they say they have studied market standards.

Work Details

Work policy: Either WFH depending on skills

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I had a wonderful experience with Group Bayport. The whole staff is so professional . Jyotika & Asish gave amazing techniques to handle each team in different ways . The new HR staffs are very sweet and humble. Since last two months good review from our team about HR , especially Asish connect them in night shift about their quires . The work enviroment is so freindly and all staff is so dedicated towards their work performance....Read More

Dislikes

Not yet.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Likes

I Have Been Working Here Since a Long. It has Been a Pleasurer Working here with great co workers & a great ambiance. You will also get a prompt solution with all of your problems. All The Departments Are Doing Quite Well & Management is also Helping every Single Employee Regarding their quires. I am fortunate Enough to Work in a such a Nice Company.

Dislikes

Nothing As Of Now.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Nothing

Dislikes

It's been 2 months since I came to know about this organisation real face.Worst management ever. The company policies keep changing on daily basis they are forcing employees to do overtime as well as to work on their weekoff and do not want to pay extra for the overtime. They made some weird terms and conditions for overtime which you have to follow compulsory even though overtime is their business requirement and if a employee meets all the requirement then and then only they will pay for it and if an agent is not meeting their terms and conditions (requirements) then also they have to work for the overtime for free. The team leaders and managers are not supportive at all and they do interfere a lot in your personal life. The manager has zero knowledge about work and have expectations of us being a robot and will work more than that. No matter how hard you will work and even after working for straight 8 hours at the end of the day your productivity is zero and they will say you have done nothing. Even after knowing that we have worked for the whole day they will blame you for not doing anything the audacity to say that. The company works with the idea of (if you're good with the buttering part then only you can move forward and if you're hardworking with no skills of buttering then there is no value for you). There are many people in our team who are on the post of manager and higher post than that with zero skills, knowledge and good managing. The company gives you mental torture and makes you cry everyday and will drive you so crazy until you want to self harm themselves because of their bad management. They are not ready to hire more people and as per work load no of employees are very less and then they want that employees to work as per their too much work load and will blame them for not meeting the ilogical expectations they have with us. The colleagues are not cooperative and people over their judge other on how they look,what they wear, what skin color they have and on the basis of money. A whole character discrimination. The HR department is also not supportive and if you will go with your problems they will manipulate you verbally to agree on their conditions and have to work according to their rules....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

Management consistently recognizes and appreciates our hard work, which motivates me to give my best every day.

Dislikes

I like the company and haven’t experienced anything negative.