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Grab A Grub Services Customer Success, Service & Operations Department Reviews

based on 162 reviews
Updated 5 Jan, 2025

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

3.9

Work-Life balance

3.8

Skill development

3.8

Work Satisfaction

3.7

Company culture

3.6

Salary & Benefits

3.3

Promotions/Appraisal

3.2

Job Security

Explore Reviews by Department

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3.9
 • 83 Reviews
4.0
 • 26 Reviews
3.3
 • 21 Reviews
4.2
 • 20 Reviews
3.9
 • 20 Reviews
Top Mentions in Grab A Grub Services Customer Success, Service & Operations Department Reviews

162 reviews found

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Top Grab A Grub Services Interview Questions

Q1. How to handle hub with operation,team and customer satisfaction?
Q2. What is different between of experience and non experience?

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Q3. What qualities will you see in TL?
Q4. Ability to workfor more than 8 hours
Q5. If analysis formula purpposes, example, how to utilise.
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People also ask about Grab A Grub Services's Customer Success, Service & Operations Department

Is Grab A Grub Services's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 162 employee reviews, it's clear that most employees have a positive experience working at Grab A Grub Services's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.9, while job security is rated the lowest amongst all factors at 3.2. Read reviews about work-life balance and job security on AmbitionBox.
Does Grab A Grub Services's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Grab A Grub Services's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 162 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Grab A Grub Services's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Grab A Grub Services's Customer Success, Service & Operations Department, click here.
How is the work culture at Grab A Grub Services's Customer Success, Service & Operations Department?
Work culture at Grab A Grub Services's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 162 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Grab A Grub Services's Customer Success, Service & Operations Department, click here.
How is the job security at Grab A Grub Services's Customer Success, Service & Operations Department?
Based on 162 reviews on AmbitionBox, Grab A Grub Services's Customer Success, Service & Operations Department employees rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Grab A Grub Services's Customer Success, Service & Operations Department, click here.
Is work from home available at Grab A Grub Services's Customer Success, Service & Operations Department?
According to AmbitionBox, 8% of Grab A Grub Services's Customer Success, Service & Operations Department employees work from home permanently, 59% work from the office, and 33% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Grab A Grub Services's Customer Success, Service & Operations Department, click here.

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Work Policy at Grab A Grub Services Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

59%
Hybrid

Hybrid

33%

3 days/week from office

25%

Other hybrid work policies

8%

Permanent work from home

Permanent work from home

8%

Gender Based Ratings at Grab A Grub Services Customer Success, Service & Operations Department

based on 161 reviews
3.1
Rated by 9 Women

Rated 3.1 for Work Satisfaction and 3.1 for Work-Life Balance

women
4.1
Rated by 152 Men

Rated 3.9 for Work-Life Balance and 3.8 for Skill Development

men

Working Days at Grab A Grub Services Customer Success, Service & Operations Department

based on 162 reviews
Monday to Saturday
53%
Rotational Shift
20%
Monday to Friday
16%
Alternate Saturday off
7%
Other
4%

Work Timings at Grab A Grub Services Customer Success, Service & Operations Department

based on 162 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 9pm)
67%
5%
3%
25% employees reported other strict timings

Shift Timings at Grab A Grub Services Customer Success, Service & Operations Department

based on 162 reviews
Day shift
Night shift
87%
13%

Business Travel at Grab A Grub Services Customer Success, Service & Operations Department

based on 162 reviews
Within city
49%
No travel
40%
Within country
8%
International travel
3%
HUB Incharge
22 salaries
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₹2.2 L/yr - ₹4 L/yr

Senior Executive
14 salaries
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₹3 L/yr - ₹5.2 L/yr

Operations Manager
14 salaries
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₹4 L/yr - ₹14 L/yr

Assistant Manager
11 salaries
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₹3.7 L/yr - ₹6 L/yr

HUB Supervisor
10 salaries
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₹1.8 L/yr - ₹3.2 L/yr

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