Go First Reviews by 7 Employees

What employees say about Go First?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

80% employees reported

Within country

40% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

4 reviews

3.1

Rated by Men

2 reviews

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Top Mentions in Go First Customer Service Executive Mumbai Reviews

7 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 30 Jan 2024

Likes

The management was the best and best team to work with

Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

That the company shut it's operations

Job security - Poor

Customer Service Executive in Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 May 2023

Likes

Got to a lot of things in lesser time

Skill development - Excellent

Dislikes

Bad management

Salary - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

Airport Services Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2021

Likes

Go Airlines had given me a platform to step up as well as to learn too, when I talk about job security it is great example in Covid 19 pendamic , it is only first company who had not laid off any employee, working culture very familiar as my experience and customers also give feedback as familiar behaviour of Staffs also , The management is also good, they allowed us feel as parential behaviour and a part from this company policy is very helpful to staff except required some changes ......... overall good experience with be a part of Go Air.......Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The only one feedback I want to share with company ,. The management should have to audit of internal situation at station level with employees. Accept a part from this at the time of Covid pandemic the management stoped their salary emidiately and not think about employees lives , that was not acceptable which has done by only Go Air ........

Work Details

It was very challenging and little tough but was getting ammount lastly was acceptable. I had learnt so many things in all allocations. I had great experience and loved with my work in Go Airlines..,...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Mumbai

Commercial Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Nov 2021

Likes

Initially when I joined salary once getting time that was best and later since covid nothing is best I these airline.

Skill development - Excellent

Dislikes

Zero work life balance and politics and management doesn't address any issues happening in company.

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

The job is quite interesting but balance is zero

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Jan 2021

Likes

Learning working in limited man power

Skill development - Excellent
Job security - Excellent

Dislikes

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Customer Service Executive in Mumbai

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Aug 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Service Executive in Mumbai

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Oct 2018

Likes

I had good manager n team leader.so I was getting good training n got a good experience at GoAir.The environment was healthy.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There was nothing like dislike there.I was happy n satisfied working GoAirlines.It was great experience working in such a healthy n lively place.It was a dream come true working there.I can never forget my days working there.

Work Details

I use to handle passengers mail n refunds of their tickets.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employee Benefits

Free tickets for two persons in probetion periods.

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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AmbitionBox has 7 Go First reviews submitted by Go First employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Go First is the right company for you. 75% of employees reported the wor...Read more

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