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Filter reviews by Go First Customer Care Executive Reviews
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What employees say about Go First?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
66% employees reported
Flexible timing
40% employees reported
No travel
50% employees reported
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Rated by Women
2 reviews
Rated by Men
2 reviews
Jobseekers also viewed
6 reviews found
Customer Care Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
When I was working with go first it's feel like I am working with my family it was great experience for I will never forget about what I learnt in go first and all my friends
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
No job culture, no job security. Nothing special in this organization. We were unpaid for 5 months during covid and still tge game continues. We have to pay our rent,credit card bills, expenses and all but still no one cares.No one cares not even our government. I had wasted my 6 YEARS IN this organization which matters a lot .
Dislikes
No work culture No job security Unethical work environment No tentative salary Date Limited scope
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Customer Care Executive in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Work environment, nice place to learn
- Skill development - Good
Dislikes
Salary, work life balance
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
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Likes
Ok to start your career
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
Not good enough for long run
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Chandigarh
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything like good behaviour and good team
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing dislike but just promotions are very rare
- Promotions - Poor
Work Details
Work days: Monday to Saturday
Work related travel: This job involves Travel Within Country.
Customer Care Executive in Mumbai
Customer Service Department
Overall Rating
Category Ratings
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Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. Very poor customer service.
Dislikes
Very poor customer service. No proper communication. Creating inconvenience for all.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Customer Service Executive in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Taught everything whatever necessary for to do job
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Due to lessors issue go first can't fly. Due to it our salary are unpaid. Due to this operation revival is too difficult. It's too difficult to survive without operation & salaries. Darkness Diwali for go first employee due to lessors issue.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.
Customer Service Executive in New Delhi
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
In Go First I learned lot of things in life like time management. In aviation everything is about timing as I experienced. Working in Go first feels like a human with wings.. great company to work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
In Gofirst there is nothing to dislike.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Deputy Manager in Amritsar
Full Time
Security Officer Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Operations/Liason/Administration/training/Meeting
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing, nothing, nothing, nothing, nothing
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Work-life balance
Likes
Nothing is better rather than working with th organisation. Trust me guy's don't waste your Time i have wasted my 1 year.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
Dislikes
Everything is worst. Expect the false promises. Trust your Girlfriend but don't trust them at all. They are like one of the "Marvel creation LOKI"
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Customer Service Executive in Kannur
Full Time
Customer service executive Department
Overall Rating
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Likes
I love to work in airline and airport field. Company which I'm there I will be doing my best.
- Work satisfaction - Good
Dislikes
Salary, not only GOFirst every airline provides less salary according to other fields. Even a call centre guy getting more then airport staff.
- Salary - Bad
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
Team Lead in New Delhi
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Yes
Dislikes
Yes I like the companies rating
Customer Service Executive in Ranchi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Love to work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike when love the job you do.thank you gofirst
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Customer Service Executive in Kolkata
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
I wish there would be something to like except few of my colleagues. If anybody starts working in gofirst they start questioning their self later.
Dislikes
I wish i could name one but i dislike almost everything starting from the management to job satisfaction and yes you dont have to ask for the salary date because they dont have any.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Jaipur
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mostly I like the work culture is very good supporting team managers with good management.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike are there.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Senior Customer Service Executive in Goa
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Every thing
- Skill development - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Should have not been bankrupt
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Other Go First Reviews
Customer Representative Executive in Mumbai
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
BEST MANAGING COMPANY WITH BEST EMPLOYEE N SUPPORT
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
IROP I DON'T LIKE BECAUSE FLIGHT IS CANCELLED EVERY TIME
Work Details
Work policy: call centre
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Catering Manager in Mumbai
Full Time
In Flight Department Department
Overall Rating
Category Ratings
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Skill development
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Likes
Only Opportunity Provided To Get Exploited
Dislikes
Go Air, dont believe in labour laws since they believe in own invisible laws , for management generating funds is more important since long time all are expert in vendorship dealings and compromise on all safety aspects or Civil Aviation Regulations which is absolutely unsafe for flyers , Management engaged in own building their regime by all means. lickers and Reffered companions are the one who gets promotion and appraisal , Brilliant Minds are governed by Sub Standard Minds....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Deputy Manager Administration in Mumbai
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work satisfaction
- Work satisfaction - Excellent
Dislikes
Work life balance Salary & benefits Promotions & appraisal Job security Company's culture
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Technician in Pune
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning Culture , and seniors motivation
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Growth is too slow conpared to others
- Job security - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Ground Staff in New Delhi
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
I always miss go first I never get a company like go first
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salery and promotion
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Assistant Manager in Mumbai
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Nothing liked about the company
Dislikes
Everything , no salary on time
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Duty Officer in Mumbai
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
Goair was not just a work culture It was family a second Home. We worked very very hard We criticized even harder We partied and had fun with the same staff after all the days work and madness around With the day passing you feel, you actually slogged and worked and earned for that day Tomorrow will be a new day. Will miss you Goair
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
We invited doom into our lives Once we hired all professionals from Jet Nothing against them personally But we Goair were always Model College And they jet airways behaved like Rajput College Like in the movie Jo Jeeta Wohi Sikander Ultimately Model College wins But in our sad tragedy we brought ourselves down to the ground. If we never stopped are Aircraft's even if we reduced the no. Of flying planes and still side by side fought the fight we could perhaps have made it. May 3 ,2023 once we stopped I knew somewhere it was over. Goair should never have taken this decision We were small economical we would have lasted a little more longer Paxs loved us for being point to point no frill as long as we covered the distance safely and securely. We lost it all for wanting more ....Read More
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Control Room Operator in Mumbai
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Aviation operations environment was good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Got shut down due nclt
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Security Incharge in New Delhi
Full Time
Security Officer Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Supportive leadership Job Security Friendly work Culture Office Politics is not been encouraged here thankfully🙏
- Salary - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Friendly work culture is been took casually and leading to unethical behaviour with few managers and team leads, If closely monitored by HODs , GoFirst is the best company everyone would wish to work with.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Line Check Cabin Crew in Mumbai
Full Time
Airline Services Department
Overall Rating
Category Ratings
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Skill development
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Likes
The wadia group and the chairman are good people who care about their employees.Superb owner to work for.The wadia brand is a company to work for .
Dislikes
The management is poor .Specially people who have joined from jet Airways.Lots of wastage of man power and resources done by them .Not to forget their promotion is done by themself after every financial year and increasing their pay check .Also not to forget they only care to fill their pockets in an unethical way even if it meansthe downfall or closing of the company.Examples Higher lever management like the CEO ,VP cabin crew department all jumping ships to new airline like akasa air to fill their dirty pockets again.Poor business strategy of higher level management (ex jet Airways management).very poorly underpaid cabin crew when compared to other crew from different airlines....Read More
- Salary - Bad
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
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Go First Reviews by Designations
- Go First Customer Service Executive Reviews
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AmbitionBox has 6 Go First reviews submitted by Go First employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Go First is the right company for you. 66% of employees reported the wor...king days at Go First as Rotational Shift. 60% employees reported the work timings at Go First as Strict timing. Read more- Home >
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