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Frankfinn Institute of Air Hostess Training Customer Care Manager Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 13 Jul, 2023
Overall Rating
4.7/5
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Category Ratings
5.0
Job Security
4.7
Company culture
4.7
Work-Life balance
4.7
Skill development
4.7
Promotions/Appraisal
4.7
Work Satisfaction
4.5
Salary & Benefits
Frankfinn Institute of Air Hostess Training is rated
4.7 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Frankfinn Institute of Air Hostess Training is rated
4.7 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Customer Care Manager in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jul 2023
Likes
Awesome place to work
Dislikes
Nothing as such to dislike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Customer Care Manager in
Gurgaon / Gurugram
Customer Care Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Mar 2022
Likes
Gives a complete work satisfaction, job security is for sure there. Very Positive environment to work.
Dislikes
All Saturdays are working, no Cab services.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Pune
Full Time
·
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Apr 2024
Likes
Nothing
Dislikes
Everything .. they force you to do field work even in pregnancy and if you deny to do so.. they will ask you to resign immediately. And once you resign they hold your salary by telling you that you did not serve the notice period. Role of HR is zero only managers do what they want to do.. no work culture.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, we regret that you had a bad experience with us. Please share your contact number so that we can connect & understand your concern in detail. It is our endeavor to provide a good work environment for all our employees. Regards, Team Frankfinn
Deputy Manager in
Gurgaon / Gurugram
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Apr 2024
Likes
I am glad to be a part of the organization. The company actively promotes an inclusive workplace where employees from all backgrounds feel respected and empowered to contribute their unique insights.
Dislikes
Nothing yet
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Team Lead in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
I like management
Dislikes
No salary and growth worst experience
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for taking the time to share your feedback. We’re sorry to hear about your experience with salary and growth opportunities. Your insights are vital for our improvement efforts, and we are committed to exploring ways to enhance the overall employee experience in our company. Regards, Team Frankfinn
Customer Care Executive in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
i used to talk to student on everyday basis and it feels very nice and energetic to talk to the coming generation.
Dislikes
Mangment, work culture, toxic envoronment pathetic hr department.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, we regret that you had a bad experience with us. Please share your contact number so that we can connect & understand your concern in detail. It is our endeavor to provide a good work environment for all our employees. Regards, Team Frankfinn
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Work Timing
Dislikes
Too much politics
Employer’s Response
Hi, we appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Sales Manager in
Surat
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 13 Sep 2024
Likes
Staff and everyone is supporting and people from headoffice promotes growth
Dislikes
Mail reversal from HO is too late which creates problem at ground level
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi, we regret that you had a bad experience with us. Please share your contact number so that we can connect & understand your concern in detail. It is our endeavor to provide a good work environment for all our employees. Regards, Team Frankfinn
Sales Manager in
Dehradun
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Sep 2024
Likes
Management is supportive
Dislikes
Working hours are more
Leaves are less
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Sales Manager in
Surat
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2023
Likes
Pros for working here are you have a freedom to work and have good opportunities to learn the communication skills and crack the deals with the counseling based approach
Dislikes
Cons about working in this company are :-
1. You dont have the growth opportunities, you will get stuck at one place and position
2. There is no excitement in the long term, you will get saturated one day
3. There is no job security in the company owned centers
4. Targets provided in the review meet are unrealistic to achieve
5. Higher management's culture is terrible
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Jul 2023
Likes
Not a single Things
Dislikes
Every Thing, Toxic work culture, you will be abused on each and every hour.
Hiring is continuously running every day, because once employees trapped in organisation they just wait for their 1st salary and also they may got, but if they got then they have get lots of abusing langauge on personal level and mental pressure,
You can assume that Agent leave organisation frequently after 1st salary,
Not a single outsiders TL, AM, Manager Senior Manager stay for their 2nf salary.
Now above have a certain level of mental strength,
But you can shock that AGM level employees who have maximum mental strength are not ready to stay for 1 month....
Here only one old AGM want to survive. For rest AGM he started manipulated the data and MIS report, because he controlled MIS Data and Report, He can increase his productivity and decrease others AGM productivity with the help of MIS person...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2023
Likes
I like the work environment over here and the support we want to have from our senior we get it here .and the growth plan is very attractive.
Dislikes
I don't think my company have any dislikes which i observed according to my ongoing career here
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Other Frankfinn Institute of Air Hostess Training Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Telecalling Executive in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Frankfinn Institute is a well-known name in the field of aviation and hospitality training. It has a strong reputation for providing industry-oriented courses that prepare students for careers as cabin crew, ground staff, and hospitality professionals by
Dislikes
None
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Chat Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2024
Likes
– ⭐⭐⭐⭐⭐ “I had an amazing experience with this company! The management service was top-notch, and the work culture exceeded my expectations. I highly recommend them to anyone looking for quality job environment and excellent work culture.
Dislikes
Everything is absolutely fine and descent.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
HR Recruiter in
Gurgaon / Gurugram
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Oct 2024
Likes
I appreciate the company's commitments to employee development and a positive wirk environment . My experience at the company has been rewarding .i admire the innovative culture and the emphasis on teamwork
Dislikes
There are no dislikes as of now .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Training Coordinator in
Bhubaneswar
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Oct 2024
Likes
Frankfinn Air hostess is the fastest growing industry for providing training to the students in hospitality, aviation, travel. I feel happy when I see my students get placed in different industries.
Dislikes
No such dislikes..
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Placement Coordinator in
Gurgaon / Gurugram
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Sep 2024
Likes
It's been 7 months since I have working with Frankfinn and the work environment is positive it's a great opportunity I have grabbed
Dislikes
There is nothing to dislike about the frankfinn institute it's just they need to work upon the location they have opened their centre so that everyone could reach easily
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Tele Counsellor in
Gurgaon / Gurugram
Full Time
·
Tele counselor Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Aug 2024
Likes
Nothing
Dislikes
One of the worst company I have ever seen in my entire life no job security...... Also upload fake reviews they just harras their employees worst company and don't take seriously the good reviews all aree fake they have a team who's upload fake reviews from their employees
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, we regret that you had a bad experience with us. Please share your contact number so that we can connect & understand your concern in detail. It is our endeavor to provide a good work environment for all our employees. Regards, Team Frankfinn
Admission Counsellor in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jul 2024
Likes
1. They make you confident enough to speak in public platforms.
2. Detailed study of the course and how training goes like.
3. Proper grooming knowledge.
3. Personality development.
4. They also have swimming classes.
5. Knowledge and preparation about interviews.
6. Knowledge of travel industry.
7. Role plays on customer care services and interaction with them.
8. Visits to airports and hotels.
Dislikes
No conveyance facility for students who live away from city.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Admission Counsellor in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Frankfinn institute is wolds no 1Highest salary offered to our students in 2015-2016 was ₹1.75 Lacs per month*4Limca Book of Records certified Frankfinn for best cabin crew placements, year after year*1
Dislikes
Frankfinn is an American website where current and former employees anonymously review companies, operated by the company of the same name
Work Details
Work days: Monday to Friday
(Flexible Timings)
Training Coordinator in
Ahmedabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Apr 2024
Likes
Literally nothing
Dislikes
I had a disappointing experience at Frankfinn. The work culture was toxic, with seniors engaging in excessive politics that hindered productivity and morale. It was challenging to focus on work and career growth amid constant power struggles and favoritism. I would caution others to consider the company's culture before committing to a role there.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, we regret that you had a bad experience with us. Please share your contact number so that we can connect & understand your concern in detail. It is our endeavor to provide a good work environment for all our employees. Regards, Team Frankfinn
Social Media Manager in
Raipur
Full Time
·
Digital Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2024
Likes
Frankfinn fosters a culture of innovation and continuous learning. The supportive leadership and collaborative environment make it a rewarding place to work where personal and professional growth are encouraged and celebrated.
Dislikes
Nothing to dislike.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
People also ask about Frankfinn Institute of Air Hostess Training's Customer Care Managers
How is Frankfinn Institute of Air Hostess Training to work for?
Frankfinn Institute of Air Hostess Training is rated 4.7 out of 5, based on 2 reviews by employees on AmbitionBox.
Frankfinn Institute of Air Hostess Training is known for Job Security which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 4.5 and can be improved. To know first hand how it is like to work at Frankfinn Institute of Air Hostess Training read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Frankfinn Institute of Air Hostess Training?
According to AmbitionBox ratings, Frankfinn Institute of Air Hostess Training employees rate its salary and benefits as 4.5 out of 5. You can know more about Frankfinn Institute of Air Hostess Training Salaries at AmbitionBox
How is the work culture at Frankfinn Institute of Air Hostess Training?
Work culture is rated 4.7 at Frankfinn Institute of Air Hostess Training by 2 employees. While job security is rated 5.0 and work-life balance is rated 4.7 at Frankfinn Institute of Air Hostess Training. Read detailed reviews by employees of Frankfinn Institute of Air Hostess Training on AmbitionBox.
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