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Fino Payments Bank
Comparebased on 1.1k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Fino Payments Bank Customer Service Executive Reviews
Rating distribution
Category Ratings
Job security
Company culture
Skill development
Work-life balance
Work satisfaction
Salary
Promotions
What employees say about Fino Payments Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
50% employees reported
Flexible timing
50% employees reported
Within city
40% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
3 reviews
Jobseekers also viewed
7 reviews found
Customer Service Executive in Navi Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good no job pressure, no calls target .
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Customer Service Executive in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No target and No pressure and peaceful work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Customer Service Executive in Navi Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Office good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Salary very low
- Salary - Poor
- Work-life balance - Poor
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Customer Service Executive in Navi Mumbai (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Overall Rating
Customer Service Executive in Muzaffarpur
Sales & Distribution Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am working here from 18 months during lockdown ,I get my full salary they never told me to resign , senior always think about our well being in covid situation . We always inform that our safety is very important . I feel proud to be a part of Fino payment bank.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
I joined as Customer service officer, in beginning it was tuff to manage cash. But slowly I learnt to handle all my job.
Work days:Â Alternate Saturday off (Strict Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in Noida SEC 16
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves International Travel.
Customer Service Executive
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good behavior and policies and encouragement
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
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Similar Designation Reviews
Sales Officer in Kolkata
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Because they give big area in previous time, but currently it's not give proper work area, & not execute new idea form taken in lower level employee.
- Skill development - Good
- Job security - Good
Dislikes
Not take any idea from lower level employee, not promote experience old employee, not respect to know old employee not give promotion & T.A is very low, Every week chang working strategies. Low quality machine sales, force to lower level employee. Merchant & Dbr problem are not short out quickly, Back end team very slow, not responce mail in proper time, all problem are solve hard copy. Or paper work, Mail are not access any areas it's restricted in pc, Upper level employee are not know fintech product & it's system. Are not know geography in local area. Those are dependent in lower level employee....Read More
- Salary - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Relationship Manager in Lucknow
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fino payment Bank is very safe or good organisation for girls working , and there are working culture and office environment is amazing and in Lucknow office my TL MR RAHUL DIXIT is a very supportive and kind with his nature and behaviour.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike
Work Details
Work policy: 3 days/week from office
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Telecalling Executive in Lucknow
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Safe atmosphere for girls. Salary credited timely.
- Company culture - Good
Dislikes
No Appraisal and no growth For employee. Salary is also very less compare to other bank.
- Promotions - Bad
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Sales Manager in Agartala
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am interested with Fino payments Bank to new segment and I always like work with new segment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Customer Relationship Manager in Maldah / Malda
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
- Salary - Poor
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Customer Relationship Manager in Budaun
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Customer Service Officer in Yamunanagar
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's service is good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
High annual charges of saving accounts.
Branch Manager in Sasaram
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Payment time excellent
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Kuchh bhi nahi
Customer Relationship Manager in Patna
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is a very understanding work place where you get familiar environment and supporting team members are always support us.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
As such I don't know any dislike in our company
Work Details
Work policy: 3 days/week from office
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Relationship Manager in Guwahati (working remotely)
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very very good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA Coment
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Other Fino Payments Bank Reviews
Lead Business Analyst in Mumbai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One of the things I appreciate about working at Fino Payments Bank is the strong job security it offers. As a well-established player in the financial services sector, the bank has a solid track record of growth and stability, which provides employees with confidence in the long-term viability of their roles. The company's consistent focus on innovation and customer-centric solutions ensures its continued success, making it a reliable and secure place to build a career....Read More
- Job security - Good
- Work-life balance - Good
Dislikes
While Fino Payments Bank offers many positives, there are a few areas where there could be improvement: 1. Work-Life Balance: In some roles, the work-life balance can be challenging, especially during peak periods or tight project deadlines. Employees may find it difficult to fully disconnect from work, which can lead to occasional burnout. 2. Salary and Benefits: While the compensation package is competitive, there may be room for improvement in terms of benefits and salary increments, particularly when compared to other players in the financial services industry. Some employees feel that the benefits don't always align with the increasing cost of living or the demands of the role. 3. Work Satisfaction: In certain departments, the work can sometimes feel repetitive, and there may be limited opportunities for creative problem-solving or growth, which can lead to decreased job satisfaction for those looking for more dynamic roles or career progression. 4. Company Culture: While the company promotes a collaborative environment, at times, the company culture can feel bureaucratic or hierarchical. There may be instances where decisions are slow to be made or communication across teams could be more streamlined to improve efficiency and responsiveness. These challenges can vary depending on the department and role, but they are areas where some employees feel there is room for improvement....Read More
Work Details
Work days:Â Alternate Saturday off (Strict Timings)
Work related travel:Â This is a desk job.
Assistant Manager in Navi Mumbai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
If there isn't work nobody will trouble you if you gon for break
Dislikes
Team management, if someone is leaving they won't hire replacement quickly instead they will give that work to existing employees.onbtop of that they throw you the project and won't give proper KT, we have to figure out on our own
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Customer Relationship Officer in Ranchi
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fino makes you work in every field. By working in Fino, we get experience of every field, whether it is banking or sales or insurance sector, Fino Payments Bank does all these works and the experience was very good
- Work satisfaction - Good
Dislikes
If you work in Fino, you get your salary on time but there is a lot of problem in making claims like travel claims.
- Salary - Poor
- Promotions - Poor
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Business Analyst in Navi Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I started my professional career in Fino and I learned about Business Analyst profile and Bank processes. Few people are too helpful to make other learn while sharing knowledge.
Dislikes
Company culture is not suitable for mental health.
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Product Manager in Navi Mumbai
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Nothing Actually. If you get a call from this company, especially from the insurance, investment and the CMS team, just run away. I repeat!! Just run away.
- Salary - Good
- Job security - Good
Dislikes
Extremely toxic culture Non existent HR Lack of vision Lack of clarity about the jobs to be done.
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days:Â Alternate Saturday off (Strict Timings)
Assistant Manager in Navi Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People at higher level interact with the employees which is a good thing.
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
The salary growth is not satisfactory according to me.
Work Details
Work policy: As per requirement
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Cashier Operations in Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Timely payment and learning and development activities
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Timing issue
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Relationship Officer in Kolkata
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Timely Payments
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
No appreciation, No salary hike, No promotions
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Officer in Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
- Job security - Good
Dislikes
Bad work culture. No increment. No holidays
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This job involves Travel Within City.
Cashier Operations in Manesar
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very Bad ,
- Company culture - Excellent
Dislikes
Never work in a bank; here, seniors don’t have the courtesy to speak properly. And your coming and going times are not fixed; they keep you late into the night.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days:Â Monday to Friday
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Fino Payments Bank Reviews by Designations
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Fino Payments Bank reviews submitted by Fino Payments Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fino Payments Bank is the right company for you. 50%... of employees reported the working days at Fino Payments Bank as Monday to Saturday. 50% employees reported the work timings at Fino Payments Bank as Flexible timing. Read more- Home >
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