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Fidelity International

3.9

based on 598 Reviews

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Fidelity International Customer Success, Service & Operations Department Gurgaon / Gurugram Reviews

Updated 3 Apr, 2025

Category Ratings

3.4

Company Culture

3.3

Salary

3.3

Work-Life Balance

3.2

Job Security

3.2

Skill Development

3.1

Work Satisfaction

2.6

Promotions

What employees say about Fidelity International?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

57% employees reported

No travel

66% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

15 reviews

3.3

Rated by Men

20 reviews

Fidelity International is rated 3.9 out of 5 stars on AmbitionBox, based on 35 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction... Read more

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Senior German Language Expert in Gurgaon / Gurugram

Voice / Blended Department

5.0

posted on 07 Dec 2021

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Jobs at Fidelity International

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Service Now-Human Resource Service Delivery

Gurgaon / Gurugram

5 - 9 Yrs

₹ 15-20 LPA

Technology Resilience Practitioner

Gurgaon / Gurugram

2 - 4 Yrs

Not Disclosed

Customer Relations Associate

Gurgaon / Gurugram

2 - 4 Yrs

Not Disclosed

HQ - London, United Kingdom, United Kingdom (UK)

Financial Services

1k-5k Employees (India)

People also ask about Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram

Is Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 35 employee reviews, it's clear that most employees have an average experience working at Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.6.

Does Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram pay their employees well?

According to AmbitionBox reviews, Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram employees rate their salary and benefits at 3.3 out of 5, based on 35 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram salaries here .

How is the work culture at Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram?

Work culture at Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram is rated 3.4 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram?

Based on 35 reviews on AmbitionBox, Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram.

How do I get a job at Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram?

To get a job at Fidelity International's Customer Success, Service & Operations Department in Gurgaon / Gurugram, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fidelity International interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 35 Fidelity International reviews submitted by Fidelity International employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fidelity International is the right company for you. 100% of emp...

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Fidelity International Salaries in Customer Success, Service & Operations Department in Gurgaon / Gurugram

Process Specialist 18 salaries	Unlock ₹6 L/yr - ₹11.5 L/yr
Senior Associate 16 salaries	Unlock ₹6.3 L/yr - ₹12 L/yr
Assistant Manager 13 salaries	Unlock ₹11.2 L/yr - ₹19 L/yr
Manager 10 salaries	Unlock ₹20 L/yr - ₹40.2 L/yr
Associate 10 salaries	Unlock ₹4.5 L/yr - ₹6 L/yr