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Healthcare Department
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Good
Nothing
Voice / Blended Department
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Good cmpny to wrk and learn things..also feel comfortable to job
Nothng
Work days: Monday to Friday (Flexible Timings)
Accounting & Taxation Department
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Employee friendly
Salary is less
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Medical billing Department
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Friendly environment and good training
Low salary and appraisal
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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Nothing
Existing, 100% satisfaction
Work days: Monday to Friday (Strict Timings)
Full Time
Voice / Blended Department
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Company is good for work. Leaves also there
Management doesn't care about agents, whole management working from home, they don't provide to agents. If don't get any reimbursement management never bothered, leaves and optional holidays can't apply, every time management says can't give
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Voice / Blended Department
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You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.
You can work and grow here if you are a managers pet.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Life Insurance Department
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It was a good experience to work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.
slow process of appraisal and salary hikes....
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Worst... nothing much to like about this company....a waste of time.....they use you to stabilize the process and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees
Worst work culture ever in the organisation
Full Time
Labour Department
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False hopes, mental illness,physically drained.
Useless company only created pressure and stress. You can only work in this company if you are done with your life. You will see people fainting, heart attacks, eye bleeding and brain hamrage cases on the floor. You will be also asked for do ot and will not be paid. The manager will treat you like a dog.
Full Time
Voice / Blended Department
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I appreciate the positive work environment at EXL service, infopark kochi.
Comparing the salary package with other companies in the industry, i have noticed that it is significantly lower. This has promted me ti consider the importance of fair compensation in relation to the job satisfaction and motivation.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Great opportunities to learn.
Apart from great opportunities everything else is not ok
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Life Insurance Department
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No doubt EXL SERVICE is very good company have Good Market reputation and Brand value its own
micro-management
Full Time
Accounting & Taxation Department
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Leadership
Difference in security guidelines across different premises
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Supportive management, helpful nature of collegues and guidance very well
Nothing to dislike excluding the cafeteria. all facilities are well
Work policy: As per process requriment they called us office otherwise WFH
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Amazing work life balance if you are at team manager role.
They mostly underhire, if they overhire, they don't promote early. The rehiring policy is bad, one can only get a level above than his previous role even if they come back after 3-4 years
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Not even a single thing...
They do not provide any leave when you already have in your bucket either you have any emergency or any urgent work they really don't care about it you just have to come office.No chance of promotion or increament in fact they cut a lot from your CTC.. Totally not supportive in anyway
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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Government job for AM and above.
Dirty washrooms,Close to zero appraisal,No IJP's and growth is only on the basis of recommendation from AM and Manager,No collaboration between Quality and operations,Conjusted working space,Poor airconditiong resulting in suffocation and unhygienic food offered that to provided by third party vendor.
Full Time
Operations Department
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The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.
Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.
Full Time
Payroll & Transactions Department
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There was nothing to like they hired me for payroll later moved me to insurance process. And the funny thing is there was opening in payroll domain too but they never look out for internal movement.
Job security was 0 they keep moving people form one process to another.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Data Science & Machine Learning Department
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There’s nothing to like here
1. No structure in work - everything is ad-hoc, urgent and important. No planning 2. Too much office Politics - more competition, less collaboration 3. Micromanagement by EXL Managers - some managers make you sit on a call entire day as they want to see you work 4. Toxic work culture - people hide information from others, talk behind etc., 5. Some leaders in certain spaces like Insurance, RMTI lack vision and operate like a Lala 6. No hikes, delayed bonuses, delayed promotions in 2024 7. Managers and some ex-EXL clients leave no chance to humiliate you in a call and use unprofessional tone 8. Poor office facilities and a substandard health insurance. 9. They almost never pay referral bonus to you for hired people saying that the profile already existed in their database 10. They hire people with proven tech and business skills and don’t have any plan to utilise them. 11. A lot of leaders who act like solution experts have no technical skillset in data science or AI and only make life difficult by obstructing and questioning work due to their lack of knowledge....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Data Science & Machine Learning Department
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It’s a total crap company, all the managers treats you like a slave and pretend that they are the son in law of the company and order you like a anything.
If you are good at licking and feels like you have to earn money for your family at any cost then only join this company otherwise believe me you, you will regret your decision. Better take a month extra to prepare for another company but do not join this firm. It will make you sick. Do not give you medical leave even if you are at the hospital bed.
Full Time
Accounting & Taxation Department
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WORK security is good , Good company from freshers
Need to change their hiring process, the hire anyone which lead to poor people leading the team without proper qualification. Salary is not great.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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To be honest nothing. Terrible and poorest of the poor management. No appraisal and no benefits for working overtime. By overtime I don't mean 3 hours or 4 hours I mean 6-7 hours. I get compensatory offs which I am not allowed to take due to dependencies. HRs here are just useless and just want to maximize profits at the expense of employees health. Horrible company to work for. I specifically am talking about Noida SEZ. I am a developer....Read More
Working hours and quality of work is terrible here. No appraisals/promotions. Benefits are split between upper management and VPs. No benefits for people under Sr. Manager role.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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I am not like to work here
Very bad when compared to other companies, due to lack of Job security, There is no job guarnteed People always focus on removing the People from the job
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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