EQUINOX Business Solutions Senior Customer Support Associate Reviews

Likes

Not a single thing to like about this company. Worst infrastructure, lift without a door which get stuck in between all the time. It has lab and BPO office in the building due to which one can smell harmful chemicals which will make you feel suffocation. These are all my personal experience.

Dislikes

My father and brother fell sick and my brother was hospitalized and there was no one to take care of them, due to which I had to leave this job and go to my hometown. I begged to my seniors which includes my TL, ATL, General Manager, HR, explained them my situation and simply asked them to provide me the resignation acceptance letter so that I can get a work from home job so that I can help my family financially and physically. But not a single person helped me with this. My TL ignored my calls and msgs, ATL behaved rudely, General Manager simply said she can't do anything about it, HR person ignored my calls and msgs. I mean I got no support from this company, which made me come from my hometown which is in Jharkhand to Mumbai just to speak to them. I begged in front of them like anything just to get the resignation acceptance mail as it was really important for me to get a new job and am being the only earning member in my family I had to get it otherwise I would have lost the job opportunity which I was getting. But not a single person helped me in this, HR person forced me to pay INR 99,000/- even in the situation where I don't want my enemy as well to face. Just imagine I paid the company INR 99,000/- just to get a resignation acceptance email where I only have worked for 4 months. I have so much to say about the worst experience this company gave me in such a crucial situation of my life but it can't be expressed in words but still I tried. I will regret my whole life that I had joined this pathetic company which has such a useless Management and HR....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)