Equiniti is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the
...
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Equiniti is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Mar 2025
Likes
Mandatory leaves, that to team leaders will fix the leaves for employees,
Work life balance, working on week end the company don't pay for work and food,only week off for employees
Dislikes
Worst team in the Equiniti (Bank of Ireland)
Guys don't join the team, very very very worst
Manager (Ann mariya) she don't care of any employee in the team, totally 15 members of team members has left the job just like that from both the location Chennai and Bangalore, so they are hiring the people to put in the hell and no knowledge growth, carrier progression, treating all the employees like slave, This is the worst ever organisation HR and Team manager are acting in the same way with the employees and they have blocked all the allowance, to Bank of Ireland team members,
Treating the women employees with out respect if the women raise the voice for anything in the team just they terminate without reason, this totally unfair, even the HR supporting for this activities.Kindly be safe before joining this team and ask the senior members how the team works not with managers and team leaders and HR all are sailing in the same Boat. No Job security mainly this is the Reality experience of the team (Bank of Ireland) Goodbye...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
3.0
Skill development
1.0
Job security
5.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 03 Mar 2025
Likes
Salary - Excellent
Promotions - Excellent
Work-life balance - Excellent
Dislikes
Hr suganthi in Chennai is just useless. She is not worried about anyone else but her. When candidates join it’s better to educate companies expectations rather than giving false promises. I was told something after I joined i was told something when asked with suganthi she said why did you waste my time. ? What about my time that is wasted here. I wouldn’t have joined somewhere else.
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 03 Feb 2025
Likes
Good place to work good environment team leaders are always there to support you and will treat you as a friend . Nice timings night shift allowances and hr are good
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
HRBP assistant manager suganthi and operations head Nalini Raman are totally waste to this organisation they are totally unfit to this roles they are working please lay off them. If possible
Company culture - Poor
Customer Executive in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
4.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 21 Jan 2025
Likes
work life balance, fixed weekends off, two way cabs. less pressure, ambience
Salary - Excellent
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
I gave 1 rating only because of the Finance team which is the worst in this company. We have to send them so many mails, even after that also they wont reply. its very difficult to reach to someone in finance team both in chennai and Bangalore. night shift allowance are not paid on time and even after sending so many mails, they don't give a damn about replying. its our money we are asking, not yours lazy idiots., If higher management is seeing this, ask your finance team to have somee courtesy to reply. we are not working for free here. especially the US staffs are the ones who are suffering because of their carelessness. People in TRIL should have one person in finance team to speak to them directly....Read More
Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 07 Jan 2025
Likes
Standard hikes every year.
Mandatory Annually leaves
Dislikes
Toxic culture
Region specific.
If you speak Tamil you can happily survive
30 min before end of your shift you will receive call from your manager.and he assign some tasks
Skill development - Poor
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer experience Executive in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 Dec 2024
Likes
No overtime, extra hours
Free cab service (doorstep pickup & drop)
Fixed weekend offs
Good package at the time of joining
Dislikes
Unnecessary and conflicting updates from the onshore often which makes confusing in the work
Breaks are scheduled in such a way that it is not suitable for Indian timings
No employees suggestions are considered for process welfare
Promotions - Poor
Team Lead in
Chennai
Full Time
·
CEC Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 08 Dec 2024
Likes
Good work environment but worst management especially Nalini. IJP hikes are so biased that performing candidates don't get good and feet lickers get high package.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
A**ho**s like Nalini .who only favour women employee and try to micromanage by saying should not talk and what dress to wear should be taken action on ..orelse this company won't survive as many agents are leaving jobs or searching new one because of her.
Company culture - Poor
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
5.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 28 Nov 2024
Likes
Good Work life balance. No pressure. Good process.
Salary - Good
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
The HR in this company in Chennai location is more worried about her attrition than employees feeling. She doesn’t take any action on any employee even if someone is abusing other employees. All she does is make the person send an apology letter.
The transition manager hires only his community people. When higher management is going to realise he is recruiting only his community people. High time he needs to be removed from IJP panel
Cafeteria is the worst in both TRILL and DLF. Especially US shift wont have quality food.
We cant voice out our opinions. They have so called peak on which is supposed to be anonymous but the managers and leads easily find out who has put that comment and they target us very easily....Read More
Job security - Bad
Promotions - Bad
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Voice Process Executive in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Nov 2024
Likes
Nothing as such
Dislikes
- Worst Management
- No growth in the CEC UK Voice process
- Cafeteria seems like Admins are involved in corruption and the cafeteria contract signed to random vendors. No good hospitality and service.
- Team leaders over here are really toxic and they will never allow you to grow up organically.
- Team leaders piled up all the evidence against a employee to rate down the agent on PDR ratings intentionally to get more share on LTIP fund. If genuinely few agents are rated down its fine. But if you look at the statistics 75% of the employees are rated below 3 so they will not be eligible for LTIP....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Voice Process Executive in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Nov 2024
Likes
It’s been 2 and half year in this organisation and am still searching a good reasons do i have any likes in this organisation. But still i cant find any valuable like in this company and even with my current process. Only Like - Shift Timing ( since headquarters is at UK we are urged to handle UK peoples so thats the reason the timing is slightly likable )
Dislikes
~ As per the market, Voice support for the inbound calls get good pay and they get multiple opportunities to build their profile and skills, but if u r here you are unlucky to build your skill or you wont get any additional opportunities.
- Only reason i am here is to pay my bills even though the work is toxic.
~ Secondly when it comes to work culture, both on shore and off shore people do the same process , even we offshore people from india do more work than UK reps but still we are treated bad as per pay, work load, opportunities. Indian employees are treated like a dog when there are leverages provided for the UK employees.
~ When it comes to operations team we do have multiple operations team and we (CEC) are one among them, but we are micro managed by the leads if the leads get any questioned by their superiors. And we dont get any mental peace but they always send a mail regarding mental health development even they dont allow our process people to attend those seminars or those team calls. The organisation just expect us to take calls even if we are in death bed.
~ Many more to write but my fingers are paining by typing all the above information....Read More
People also ask about Equiniti's Subject Matter Expert(Sme)s
How is Equiniti to work for?
Equiniti is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Equiniti is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Equiniti read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Equiniti?
According to AmbitionBox ratings, Equiniti employees rate its salary and benefits as 3.0 out of 5. You can know more about Equiniti Salaries at AmbitionBox
How is the work culture at Equiniti?
Work culture is rated 5.0 at Equiniti by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Equiniti. Read detailed reviews by employees of Equiniti on AmbitionBox.