Equiniti SME Reviews

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Hr suganthi in Chennai is just useless. She is not worried about anyone else but her. When candidates join it’s better to educate companies expectations rather than giving false promises. I was told something after I joined i was told something when asked with suganthi she said why did you waste my time. ? What about my time that is wasted here. I wouldn’t have joined somewhere else.

Work Details

Work related travel: This is a desk job.

Likes

Good place to work good environment team leaders are always there to support you and will treat you as a friend . Nice timings night shift allowances and hr are good

Dislikes

HRBP assistant manager suganthi and operations head Nalini Raman are totally waste to this organisation they are totally unfit to this roles they are working please lay off them. If possible

Likes

Standard hikes every year. Mandatory Annually leaves

Dislikes

Toxic culture Region specific. If you speak Tamil you can happily survive 30 min before end of your shift you will receive call from your manager.and he assign some tasks

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No overtime, extra hours Free cab service (doorstep pickup & drop) Fixed weekend offs Good package at the time of joining

Dislikes

Unnecessary and conflicting updates from the onshore often which makes confusing in the work Breaks are scheduled in such a way that it is not suitable for Indian timings No employees suggestions are considered for process welfare

Likes

Good work environment but worst management especially Nalini. IJP hikes are so biased that performing candidates don't get good and feet lickers get high package.

Dislikes

A**ho**s like Nalini .who only favour women employee and try to micromanage by saying should not talk and what dress to wear should be taken action on ..orelse this company won't survive as many agents are leaving jobs or searching new one because of her.

Likes

Good Work life balance. No pressure. Good process.

Dislikes

The HR in this company in Chennai location is more worried about her attrition than employees feeling. She doesn’t take any action on any employee even if someone is abusing other employees. All she does is make the person send an apology letter. The transition manager hires only his community people. When higher management is going to realise he is recruiting only his community people. High time he needs to be removed from IJP panel Cafeteria is the worst in both TRILL and DLF. Especially US shift wont have quality food. We cant voice out our opinions. They have so called peak on which is supposed to be anonymous but the managers and leads easily find out who has put that comment and they target us very easily....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing as such

Dislikes

- Worst Management - No growth in the CEC UK Voice process - Cafeteria seems like Admins are involved in corruption and the cafeteria contract signed to random vendors. No good hospitality and service. - Team leaders over here are really toxic and they will never allow you to grow up organically. - Team leaders piled up all the evidence against a employee to rate down the agent on PDR ratings intentionally to get more share on LTIP fund. If genuinely few agents are rated down its fine. But if you look at the statistics 75% of the employees are rated below 3 so they will not be eligible for LTIP....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It’s been 2 and half year in this organisation and am still searching a good reasons do i have any likes in this organisation. But still i cant find any valuable like in this company and even with my current process. Only Like - Shift Timing ( since headquarters is at UK we are urged to handle UK peoples so thats the reason the timing is slightly likable )

Dislikes

~ As per the market, Voice support for the inbound calls get good pay and they get multiple opportunities to build their profile and skills, but if u r here you are unlucky to build your skill or you wont get any additional opportunities. - Only reason i am here is to pay my bills even though the work is toxic. ~ Secondly when it comes to work culture, both on shore and off shore people do the same process , even we offshore people from india do more work than UK reps but still we are treated bad as per pay, work load, opportunities. Indian employees are treated like a dog when there are leverages provided for the UK employees. ~ When it comes to operations team we do have multiple operations team and we (CEC) are one among them, but we are micro managed by the leads if the leads get any questioned by their superiors. And we dont get any mental peace but they always send a mail regarding mental health development even they dont allow our process people to attend those seminars or those team calls. The organisation just expect us to take calls even if we are in death bed. ~ Many more to write but my fingers are paining by typing all the above information....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

work life balance, fixed weekends off, two way cabs. less pressure, ambience

Dislikes

I gave 1 rating only because of the Finance team which is the worst in this company. We have to send them so many mails, even after that also they wont reply. its very difficult to reach to someone in finance team both in chennai and Bangalore. night shift allowance are not paid on time and even after sending so many mails, they don't give a damn about replying. its our money we are asking, not yours lazy idiots., If higher management is seeing this, ask your finance team to have somee courtesy to reply. we are not working for free here. especially the US staffs are the ones who are suffering because of their carelessness. People in TRIL should have one person in finance team to speak to them directly....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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