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Filter reviews by Epsilon Client Service Analyst Reviews
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What employees say about Epsilon?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Strict (1pm - 10pm)
60% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
3 reviews
Jobseekers also viewed
6 reviews found
Client Service Analyst in Bangalore Rural
Full Time
Advertising & Creative Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Epsilon is really a good place where you can have good work and life balance. Management is good and people here are friendly
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Hike cycle can be better
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Client Service Analyst in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much to be honest
- Job security - Good
Dislikes
Everything was okayish
Client Service Analyst in Bangalore / Bengaluru
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Saturday off, medical insurance, cab facilities
- Job security - Good
Dislikes
Firm needs to work on the people management and more towards solving employees queries with positive perspective. Managers should be hired based on skills and their work knowledge assessment should be reviewed on a timely manner. There is too much politics and this needs to be addressed by the higher management. If employees are reaching out to higher management, they should be able to take actions quickly. They are too slow to address their employees queries. Also, please make sure not to designate work for 3 people to one employee and expect wonders....Read More
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Client Service Analyst in Bangalore / Bengaluru
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very flexible timings
- Job security - Excellent
Dislikes
Not clear with the right expectations from the employees
- Salary - Poor
- Work satisfaction - Poor
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Client Service Analyst in Bangalore / Bengaluru
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The job culture is pretty cool. Company initiates excellent policies for the employees and the family.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Client Service Analyst in Bangalore / Bengaluru
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexibility in skill development platforms
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing much i really enjoy working here
Work Details
Good
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
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Senior Analyst in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Earlier they used to have flexible wfh options and more focus to work life balance. Not anymore. All the senior leadership in India has changed and that reflects in the company culture as well.
Dislikes
Frequent layoffs, HR is almost invisible and no support system or community in the company but they fake it in the town halls and emails. Micro management. Poorly managed office everything under cost cutting, including the tea bags. They make us pay for the cab for 1-10 pm shift, even though there is a clear government rule that female employees have to be given free transport after 7 pm.
- Salary - Poor
- Job security - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Business Analyst in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Work-life balance - Good
Dislikes
- Job security - Bad
- Company culture - Bad
Overall Rating
Business Analyst in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some projects are very employee friendly.
Dislikes
The work culture is not up to the mark
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Associate Consultant in Bangalore / Bengaluru (working remotely)
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place for fresher,work place is very good work culture.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Team Lead in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very flexible
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Managers not that much good
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Business Analyst in Bangalore / Bengaluru
Full Time
Business Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Chill and profession work culture
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Slow learning
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Business Analyst in Bangalore / Bengaluru
Full Time
Business Analyst Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No learning opportunities
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Hike appraisal promotion thing no criteria
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
Business Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture, Learning, and development opportunities
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
All good at this time, but salary can be competitive compared to other product companies.
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing as far as i know
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Other Epsilon Reviews
Buyer in Bangalore / Bengaluru
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I had a great experience working at Epsilon. Great example for work life balance.
- Salary - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Unexpected layoffs even if you’re performing good. They spend lot on other activities which is not required at all.
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Software Engineer2 in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance and job security. Team mates and colleagues are friendly and the overall environment is good. There is a good hybrid policy of just working in office 2 days. Managers are overall friendly and cooperative.
- Job security - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
The salary appraisals are not up to mark. Promotions doesn't seem to happen at the expected pace. Also like many other companies, there is a technology peak beyond which one will become stagnant.
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Software Engineer2 in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They provide facilities like cab service, free food for 1 day per week, the salary is fixed with no variable component.
- Job security - Good
Dislikes
There is no proper work distribution, some people in the team are overloaded while others are enjoying. The promotion is based on favoritism. There is no flexibility for work from home and work from office days.
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work timings:Â Strict Timings
Work related travel:Â This job involves Travel Within City.
Senior Principal in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Technology Stack and learning good for internships and beginners
Dislikes
Culture Bad Leadership Micro Management No trust No collaboration Save your skin politics Bad Products focus on half baked vs Turnkey Lack of transparency
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Developer 2 in Bangalore / Bengaluru
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I had the pleasure of working at Epsilon, and I must say it was an incredible experience! The company culture is exceptional, with a strong emphasis on teamwork, innovation, and employee growth. The work-life balance is fantastic, allowing me to recharge and come back to work refreshed and motivated. The team is talented, supportive, and collaborative, making it a joy to come to work every day. I learned so much during my time at Epsilon, both professionally and personally. The company invests in its employees' development, providing opportunities for growth and advancement. If you're looking for a company that truly cares about its employees and values their contributions, look no further than Epsilon. I'm grateful for the experience and would highly recommend it to anyone....Read More
- Salary - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Lead Software Engineer in Bangalore / Bengaluru
Full Time
DevOps Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Quaterly Budgets where team can refresh and use budgets to visit resorts for day outing - Weekly one-day Meal free lunch for all employees
- Skill development - Good
- Work-life balance - Good
Dislikes
- Transportation from off is not matured enough - too many portal to keep track off, one for expense, one for leaves, one for payslips, one for tax - No SSO(single sign on), you need to remember 2 0r 3 different passwords all the time - Could have better increments. - After Publicis take over it became keys on what is happening where. -
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Scrum Master and Quality Assurance Lead in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Basically I hate working in this company
Dislikes
Nothing is perfect here . No process followed. No work life balance . No understanding of employees . Pls do not join here . They spend lot on fun activities rather than hikes . They had layoffs . Think twice before joining here .
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work timings:Â Strict Timings
Business Systems Analyst 2 in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great work environment and great culture. US counterparts are pretty chill. Only SAAS teams WFB is not good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Appraisals are not good. Join with a high salary
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Senior Software Engineer in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst Management, Due to management epsilon is losing its reputation ( too many vp, directors are there even though not needed so many) because of their high salaries epsilon is having one digit profit and doing layoffs to junior employees.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Strict Timings)
Senior Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some occasions they conduct they are good.
Dislikes
Out manager is worst whatever we do they tell it is wrong and there is no encouragement. Always discriminating on the work we do somany are suffering like this in the company but they are not telling it. On top of the managers check properly what they are doing how they managing. No proper KT will be provided once joining the project. One day they will provide food that is also too worst. No hike will be provided for years if you do the work and complete the tasks also they will put in below target in year end review. Managers don't know how to train employees and properly use them. They will get awarded by discriminating us and they will get increment on it and they will get position change for it. Worst ever company I have seen and they tell the company is best workplace I don't know how do they tell this kind of company is best workplace....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Epsilon reviews submitted by Epsilon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Epsilon is the right company for you. 100% of employees reported the worki...ng days at Epsilon as Monday to Friday. 60% employees reported the work timings at Epsilon as Strict timing. Read more- Home >
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