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Engaged Employer

EnFuse Solutions

Compare

4.4

based on 205 Reviews

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EnFuse Solutions Customer Success, Service & Operations Department Reviews

based on 3 reviews

Updated 31 Dec, 2024

Overall Rating

4.4/5

How AmbitionBox ratings work?

Category Ratings

4.7

Skill development

4.5

Work Satisfaction

4.4

Work-Life balance

4.4

Company culture

4.3

Job Security

3.9

Salary & Benefits

3.6

Promotions/Appraisal

Top Mentions in EnFuse Solutions Customer Success, Service & Operations Department Reviews

3 reviews found

Sort by: Popular

Executive in Mumbai

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 31 Dec 2024

Likes

enfuse gives the job security to its employee .

Dislikes

only company which i came across is that nearly 50% or may be more employee are relative friend and family of the directors and manager. which hamper an employee in terms of rewards and recognition as the other relative are directly reporting to their immediate family member which at the end turns in the their favor (over all biased management)...Read More

Work Details

Work policy: Complete Work from Home

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

mandangad in Mandangad

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Jul 2024

Likes

The working skill and excellent for freshers

Dislikes

The Job security is very terrible

Project Manager L2 in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jun 2022

Likes

EnFuse is a great place to work with ample opportunities & job security. The company policies are employee centric. There are lot of learning and development programs for the employees. The management is very polite and understanding. The work culture is rather cool and friendly. Numerous cultural activities keep the employees motivated. Its an overall fantastic experience working at EnFuse...Read More

Dislikes

Work Details

The role involved managing more than 150 people across different sub processes (BLIs). The SLAs are achievable however it requires excellent team management to manage the volumes. The productivity and quality are excellent & client centric

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Top trending discussions

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I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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Jobs at EnFuse Solutions

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 EnFuse Solutions reviews submitted by EnFuse Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EnFuse Solutions is the right company for you. 78% of em...Read more

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EnFuse Solutions Customer Success, Service & Operations Department Reviews Reviews

Work Policy at EnFuse Solutions Customer Success, Service & Operations Department

based on 53 reviews in last 6 months

Permanent work from home

46%

Hybrid

29%

Other hybrid work policies

17%

2 days/week from office

3 days/week from office

Work from office

25%

Gender Based Ratings at EnFuse Solutions Customer Success, Service & Operations Department

based on 62 reviews

Rated 4.7 for Skill Development and 4.5 for Work-Life Balance

Rated 4.7 for Skill Development and 4.6 for Work Satisfaction

Working Days at EnFuse Solutions Customer Success, Service & Operations Department

based on 66 reviews

Monday to Friday

78%

Monday to Saturday

14%

Rotational Shift

Alternate Saturday off

Work Timings at EnFuse Solutions Customer Success, Service & Operations Department

based on 66 reviews

Flexible timing

Strict (10am - 7.30pm)

Strict (9.30am - 6pm)

62%

13%

19% employees reported other strict timings

Shift Timings at EnFuse Solutions Customer Success, Service & Operations Department

based on 66 reviews

Day shift

Night shift

89%

11%

Business Travel at EnFuse Solutions Customer Success, Service & Operations Department

based on 66 reviews

No travel

81%

Within city

17%

Within country

EnFuse Solutions Salaries in Customer Success, Service & Operations Department in India

Associate 10 salaries	₹1.9 L/yr - ₹3 L/yr
Senior Associate 9 salaries	₹2.5 L/yr - ₹5.5 L/yr
Process Associate 4 salaries	₹2.1 L/yr - ₹2.8 L/yr
Data Processing Associate 2 salaries	₹1.8 L/yr - ₹1.8 L/yr
Assistant Manager 2 salaries	₹4.2 L/yr - ₹10.5 L/yr