Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Edelweiss General Insurance Co.

Compare

4.1

based on 48 Reviews

Filter reviews by

Edelweiss General Insurance Co. Customer Success, Service & Operations Department Reviews

based on 7 reviews

Updated 2 Aug, 2023

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

4.5

Job security

4.1

Company culture

3.9

Promotions

3.8

Work-life balance

3.8

Salary

3.5

Work satisfaction

3.5

Skill development

Explore Reviews by Department

View All

Customer Success, Service & Operations

3.9

• 7 Reviews

BFSI, Investments & Trading

4.5

• 11 Reviews

Sales & Business Development

4.0

• 8 Reviews

7 reviews found

Sort by: Popular

Senior Manager in Mumbai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Jan 2023

Likes

Nice company to work with after an experience of more than 15 years

Salary - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

All ok nothing specific. Its similar to other corporate companies

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Manager in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Very nice company to work with. You get everything when you deliver what is expected.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Customer service.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Similar companies for Customer Success, Service & Operations Department

View All

ICICI Lombard General Insurance Company Reviews

3.7

• 394 Reviews

Bajaj Allianz General Insurance Reviews

4.0

• 149 Reviews

HDFC Ergo General Insurance Reviews

3.9

• 341 Reviews

Reliance General Insurance Reviews

4.0

• 100 Reviews

Tata AIG Reviews

4.2

• 186 Reviews

Future Generali India Life Insurance Reviews

3.6

• 151 Reviews

SBI General Insurance Reviews

3.8

• 137 Reviews

United India Insurance Company Reviews

4.3

• 12 Reviews

National Insurance Company Reviews

4.5

• 20 Reviews

The New India Assurance Co. Reviews

4.6

• 15 Reviews

Manager in Mumbai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 12 May 2021

Likes

Good appraisals with little partiality. No deduction in compensation. Increment and bonus are decent. Company policies are average. People here are very nice including bosses.

Job security - Excellent

Dislikes

There is no structure to work. Ownership is given to those who take it quietly, even if he/she is not responsible for the work. WFH is fully utilised, wherever possible. No scope of learning/training or guidance from the company/seniors.

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

My profile is good. However being loaded with many other activities which are not at all relevant to my work profile.

Work timings: Strict Timings

Work related travel: This is a desk job.

Assistant Production Support Manager (working remotely)

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Aug 2023

Likes

Nice work culture very nice

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to say any more

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Claims Service Manager in Cannaught Place, New Delhi

Full Time

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Aug 2022

Likes

Since it’s a new company so you get to learn new everyday.

Skill development - Good
Job security - Good
Promotions - Good

Dislikes

Work life balance is challenged as per the particular department is considered (Motor Claims). Can’t comment for other departments. But that’s a challenge in entire industry.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Operations Associate in Bangalore / Bengaluru

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Nov 2022

Likes

Good work culture.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No such place for dislike.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Executive in New Delhi

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Jun 2020

Likes

The company is open latest quality products and haviy good clients

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Growth is slow

Work Details

I am operation executive in Edelweiss general insurance and I process all the case on the system

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about Edelweiss General Insurance Co..

Top trending discussions

View All

Career Advice

a project engineer

Notice period, early join

My current company notice period is two months 23-Dec-2024 to 20-feb-2024. But my new employer asking for early join ie 3rd of feb! I requested for early relieve to My current employer. Verbally they agreed to relieve two weeks early but now they not ready to relieve early. They want me to complete two months notice period. My new employer asking to join early! What can I do? Please some some give best advice?

Got a question about Edelweiss General Insurance Co.?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Edelweiss General Insurance Co. reviews submitted by Edelweiss General Insurance Co. employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Edelweiss General Insurance Co. is t...Read more

Home >
Reviews >
Edelweiss General Insurance Co. Reviews >
Edelweiss General Insurance Co. Customer Success, Service & Operations Department Reviews Reviews

Working Days at Edelweiss General Insurance Co. Customer Success, Service & Operations Department

based on 7 reviews

Monday to Friday

67%

Monday to Saturday

33%

Work Timings at Edelweiss General Insurance Co. Customer Success, Service & Operations Department

based on 7 reviews

Flexible timing

Strict (9am - 6pm)

Strict (9am - 7.30pm)

57%

21%

1% employees reported other strict timings

Shift Timings at Edelweiss General Insurance Co. Customer Success, Service & Operations Department

based on 7 reviews

Day shift

100%

Business Travel at Edelweiss General Insurance Co. Customer Success, Service & Operations Department

based on 7 reviews

No travel

86%

Within city

14%

Edelweiss General Insurance Co. Salaries in Customer Success, Service & Operations Department in India

Assistant Manager Customer Service 3 salaries	₹8.5 L/yr - ₹9.6 L/yr
Manager 2 salaries	₹11.1 L/yr - ₹12 L/yr
Customer Care Associate 2 salaries	₹4.5 L/yr - ₹4.5 L/yr
Assistant Manager Operations 2 salaries	₹8.7 L/yr - ₹9.4 L/yr
Operations Executive 2 salaries	₹2.2 L/yr - ₹3.3 L/yr