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3.2

based on 236 Reviews

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Dhruv Research Customer Success, Service & Operations Department Reviews

based on 9 reviews
Updated 31 Jan, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.7

Skill development

3.7

Salary & Benefits

3.6

Company culture

3.5

Promotions/Appraisal

3.5

Work Satisfaction

3.1

Work-Life balance

2.9

Job Security

Top Mentions in Dhruv Research Customer Success, Service & Operations Department Reviews

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People also ask about Dhruv Research's Customer Success, Service & Operations Department

Is Dhruv Research's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 9 employee reviews, it's clear that most employees have an average experience working at Dhruv Research's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.7, while job security is rated the lowest amongst all factors at 2.9. Read reviews about skill development and job security on AmbitionBox.
Does Dhruv Research's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Dhruv Research's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 9 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Dhruv Research's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Dhruv Research's Customer Success, Service & Operations Department, click here.
How is the work culture at Dhruv Research's Customer Success, Service & Operations Department?
Work culture at Dhruv Research's Customer Success, Service & Operations Department is rated 3.6 out of 5 by 9 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Dhruv Research's Customer Success, Service & Operations Department, click here.
How is the job security at Dhruv Research's Customer Success, Service & Operations Department?
Based on 9 reviews on AmbitionBox, Dhruv Research's Customer Success, Service & Operations Department employees rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Dhruv Research's Customer Success, Service & Operations Department. To read reviews about job security at Dhruv Research's Customer Success, Service & Operations Department, click here.

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Gender Based Ratings at Dhruv Research Customer Success, Service & Operations Department

based on 31 reviews
3.7
Rated by 4 Women

Rated 3.7 for Skill Development and 3.4 for Work-Life Balance

women
3.9
Rated by 27 Men

Rated 3.7 for Salary & Benefits and 3.7 for Company Culture

men

Working Days at Dhruv Research Customer Success, Service & Operations Department

based on 33 reviews
Alternate Saturday off
65%
Monday to Saturday
29%
Rotational Shift
6%

Work Timings at Dhruv Research Customer Success, Service & Operations Department

based on 33 reviews
Flexible timing
Strict (9am - 11.30pm)
Strict (9.30am - 6.30pm)
69%
4%
4%
23% employees reported other strict timings

Shift Timings at Dhruv Research Customer Success, Service & Operations Department

based on 33 reviews
Day shift
Night shift
75%
25%

Business Travel at Dhruv Research Customer Success, Service & Operations Department

based on 33 reviews
Within country
51%
No travel
22%
Within city
19%
International travel
8%
Team Lead
4 salaries
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₹2.1 L/yr - ₹4.5 L/yr

Lead Operator
4 salaries
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₹3.7 L/yr - ₹5.4 L/yr

Operations Manager
3 salaries
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₹4 L/yr - ₹8 L/yr

Zonal Manager
2 salaries
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₹9 L/yr - ₹10 L/yr

Area Operation Manager
2 salaries
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₹7.2 L/yr - ₹8 L/yr

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