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Solera Customer Success, Service & Operations Department Reviews

Updated 28 Mar, 2025

Overall Rating

3.5/5

based on 14 reviews

Rating distribution

5

7 (50.0%)

4

1 (7.1%)

3

4 (28.6%)

2

0 (0%)

1

2 (14.3%)

Category Ratings

3.8

Company culture

3.7

Job security

3.7

Work-life balance

3.3

Work satisfaction

3.0

Salary

2.8

Skill development

2.8

Promotions

What employees say about Solera?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

60% employees reported

Flexible timing

50% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

4 reviews

3.1

Rated by Men

10 reviews

Solera is rated 3.5 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Solera is rated 3.5 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.5

• 14 Reviews

Engineering - Software & QA

3.2

• 41 Reviews

Product Management

2.3

• 7 Reviews

Data Science & Analytics

4.3

• 6 Reviews

Content, Editorial & Journalism

2.6

• 4 Reviews

Human Resources

3.5

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Oct 2024

Likes

Nothing is there to like working here.

Dislikes

Everything no appraisal cant take leaves and health issues

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Onboarding Specialist in Bangalore / Bengaluru

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Mar 2025

Likes

Good company culture with work- life balance

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Associate Analyst in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Feb 2025

Likes

Nice culture

Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary not worth

Salary - Poor
Skill development - Poor
Promotions - Poor

Work Details

Work policy: 4days

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore / Bengaluru (working remotely)

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 02 Dec 2023

Likes

After Solera take over, Everything is changed. Only adavantage is wfh and nothing else. No hike and bonus for 2 years no proposal. If you don't have any other offer and last is this, then you can join. Still try to search for other companies after getting.

Job security - Good
Work-life balance - Good

Dislikes

Not Dealersocket but Solera, no appraisal at all

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Analyst in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Claims Associate in Hyderabad / Secunderabad

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Feb 2024

Likes

Nothing Worst company

Dislikes

No job security

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Associate Analyst in Hyderabad / Secunderabad

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Sep 2023

Likes

Its nice to work with colleagues and enjoying with my work.

Salary - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Leaves are not approved at certain times

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Solera.

Associate Analyst in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Mar 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Overall Rating

Discover interview dos and don'ts from real experiences

Technical Support Executive (working remotely)

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2024

Likes

Support from Manager. Always had a connects to understand the challenges and concerns and have addressed them well.

Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Despite working there for more than 18 months. We dint receive any bonuses or hikes in the organization, which was disappointing.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Review Analyst (working remotely)

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 May 2023

Likes

Solera is the one of the multinational company I improved my skills nd growth and everything I will never forget this company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no dislike because company all times good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Associate Analyst in Meenakshi tech park gachiibowli

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Oct 2023

Likes

Food and friendly nature

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some times food

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Technical Support Engineer 2 (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

1.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Jun 2023

Likes

Worked with a good manager and he is very supportive and helpful… Mr. Niteesh is my manager.

Salary - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

It is better to provide a offline training with a skilled trainers to better understanding….

Skill development - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate Analyst 1 in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Jan 2025

Likes

No likes

Dislikes

Do not join this company i strongly recommend

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Analyst review support in Hyderabad / Secunderabad

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

Started my career

Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

As of now no issues, expct weekoff cancellation are one of d drawback.. Bt we understand d situation.

Work Details

Its pretty good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about Solera?

Ask anonymously on communities.

Jobs at Solera

Lead Software Engineer - Fullstack

Hyderabad / Secunderabad

8-12 Yrs

Not Disclosed

Senior Software Engineer

Hyderabad / Secunderabad

5-8 Yrs

₹ 18-25 LPA

Bangalore / Bengaluru

8-12 Yrs

₹ 27.5-30 LPA

Senior Software Development Test Engineer

Hyderabad / Secunderabad

5-10 Yrs

Not Disclosed

Associate Analyst - Review Ops

Hyderabad / Secunderabad

0-3 Yrs

Not Disclosed

Software Development Manager

Hyderabad / Secunderabad

5-10 Yrs

Not Disclosed

Software Development Manager

Bangalore / Bengaluru

5-10 Yrs

Not Disclosed

Senior Software Development Test Engineer

Bangalore / Bengaluru

6-11 Yrs

₹ 15-20 LPA

Lead Software Engineer - .Net fullstack

Hyderabad / Secunderabad

8-12 Yrs

Not Disclosed

Software Development Manager

Hyderabad / Secunderabad

13-17 Yrs

Not Disclosed

More about working at Solera

HQ - Irving, Texas, US
IT Services & Consulting
51-200 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Solera reviews submitted by Solera employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Solera is the right company for you. 60% of employees reported the working ...days at Solera as Monday to Friday. 50% employees reported the work timings at Solera as Flexible timing. Read more

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Solera Customer Success, Service & Operations Department Reviews Reviews

Join Solera Solutions for every stage of the consumer and vehicle lifecycle

Solera Salaries in Customer Success, Service & Operations Department in India

Associate Analyst 21 salaries	₹1.7 L/yr - ₹3 L/yr
Review Analyst 6 salaries	₹2 L/yr - ₹2.4 L/yr
Technical Support Engineer 5 salaries	₹5.5 L/yr - ₹8 L/yr
Associate Analyst 1 4 salaries	₹2.3 L/yr - ₹2.3 L/yr
Review Operations Analyst 4 salaries	₹2 L/yr - ₹2.9 L/yr

Explore more salaries

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