Cityfurnish Customer Support Executive review

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Customer Support Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 05 Feb 2025

Likes

DGM OF CUSTOMER CARE - A TRUE LEADER The DGM Of customer care single handedly managing the entire department which dedication while negativity has been spread by certain Indvidual The truth is that he is humble, supportive and kind leader who has always extended his help to his team The worst part is that the very people he has supported the most are the ones creating problems for him LETS GIVE A CLEAR PICTURE 1. Toxic agents and internal sabotage Many former customer care agents left the company but some insiders continue to leak confidential discussion outside the office. These same agents did the bullying, abused and disrespected their TL'S On floor Gang up outside the office and again abuse their TL/SENIORS. This is nothing short of workplace harassment 2. Hypocrisy and personal attacks These agents who have no sense of professionalism - Showing up in Pajama in Slippers in Office - Have to audacity to pass comments on TL's attire. They used to verbally abuse managers, TL's, and even their families, Yet the senior remains patient respecting the company integrity 3. Baseless complaints and double standards if someone has personal habit or anything while wearing a mask out of respect for others, why is that suddenly the major issue? The workplace has Chainsmokers, People using foul language on floor, yet no one question them If you claim to be professional, learn to mind your own business first. 4. Reality Check for the complaints And for the so called poem Mocking seniors Yes Papa - This only reflects your class, You see others based on your low standards if you couldn't achieve anything in 3 to 4 years, Restoring to office politics and character assassination want take you anywhere 5. The Company's Management is stronger than you guys think The DGM Has earned his position through hard work those who are trying to tarnish his name and damage the company reputation from the outside will fail because the system is much stronger than their pretty agenda's SO, STOP HARRASING INDIVIALY AND GROW UP INSTEAD FO PLAYING DIRTY POLOTICS If you don't have the caliber to succeed at least don't drag others down RESPECT IS EARNED NOT DEMANDED...Read More

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

To the management, This is a good company to work for Nothing much to dislike Need To focus on Hiring Closely to avoid members like this who is ruining the company's reputation.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Pune