Cityfurnish Customer Support Associate Reviews

Likes

There is nothing to like about working at CityFurnish.

Dislikes

The Harsh Reality at CityFurnish, Gurugram Sector 47 Since Joining CityFurnish, I have encountered one of the most toxic and most unprofessional workplace cultures of my career. Despite what was promised in the offer letter, the actual experience has been nothing short of a nightmare. Employees are supposed to be entitled to 1 Casual Leave per month according to the company policies, but my Team Leader (TL) has introduced arbitrary and unreasonable hurdles, Such as demanding medical documentation of my parents for the approval of a single CL. This practice is both unfair and degrading. The office culture is riddle with politics, leading to an environment where employees are either resigning on the spot or desperately seeking new opportunities often during their working hours. The toxic behaviour of the TL and indifferent attitude of management have turned the workplace into a mentally exhausting battleground. Even the promises made during recruitment have been broken. I had secured WFH arrangements for December as part of my agreement with the company. However, internal politics led to one additional day being retroactively marked as LWP (Leave Without Pay). Adding to this, it is clear that favoritism plays a big role in Cityfurnish's management decisions. One TL with a personal relationship with the manager was granted WFH without any questions or scrutiny, while the other employees' WFH or leave requests are routinely rejected, accompanied by lectures and excuses. The customer satisfaction level reflects the internal chaos. Customers are dissatisfied with the services, mirroring the unhappiness and lack of motivation in the employee ranks. Companies like CityFurnish need to wake up and understand that their employees are their greatest assets. #HarshRealityofCityFurnish #ToxicWorkCulture #EmployeeRights #MentalHealthMatters #EndFavoritism #BetterWorkplaceNeeded #CityfurnishGurugram #WorkPlacePolitics #DoubleStandards #TimeForChange...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Likes

Nothing

Dislikes

Very bad work culture

Likes

Nothing

Dislikes

Nothing to like here

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

This is the only company where you can be at General Manager Position within 5-6 years only. but after this no company with hire you at this level.

Dislikes

1. Salary button is with CEO finger, it depends upon his mood, ki aaj button dabana hai ki nahi. 2. Company has no vision & mission. it will always be at start-up level only 3. GM/M are always ready to say "Yes sir" to CEO on any line (bina sir pair wale baat ko bhi) 4. Only Politics is here in this company. 5. HR will always at everyone side. 6. No hierarchy level is followed here. 7. Founder has too much ego. (An illiterate person with IIT Degree (certificate). 8. Salary has no fixed date. In summary do not join this company, if done - welcome to team of fools....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work culture, helpful employees

Dislikes

Compensation and benefits

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Great place to work with supportive management. 2. Excellent work life balance and flexible hours 3. Positive and inclusive company culture. 4. HR is also good and is very supportive. 5. Plenty of opportunities and career growth. 6. Supportive management.

Dislikes

Nothing to dislike.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The culture & growing attitude.

Dislikes

Work life balance

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

I had the privilege of working in the billing department at CityFurnish. As a fresher stepping into the professional world, I was filled with uncertainties, but my journey here turned out to be an incredible learning experience. I owe a great deal of gratitude to my manager, Pankaj Vasudev, who was not only a mentor but a constant pillar of support. His guidance was instrumental in helping me navigate my responsibilities and build confidence in my abilities. Whether it was handling challenging tasks or refining my skills, Pankaj sir always ensured that I had the right direction and encouragement. In addition, the collaborative culture at CityFurnish allowed me to learn from my team lead and gain valuable insights from the company’s visionary founders. The organization fosters an environment where employees are encouraged to grow, innovate, and contribute meaningfully. Although my journey with CityFurnish was short, it was transformative. I walked away with a wealth of knowledge, a sharpened skill set, and a sense of gratitude for the opportunities and experiences I had. I truly appreciate the supportive culture and leadership at CityFurnish, and I recommend it to anyone seeking to kickstart their career in a positive and nurturing environment....Read More

Dislikes

Short Time: My time at CityFurnish was short, so I couldn’t explore or learn as much as I wanted.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Overall good company work environment good. Always support from reporting manager. You can also reach directly to the CEO Neerav for any query and he is more than happy to treat you equally. I would recommend this company if anyone willing to join.

Dislikes

There is nothing which I have not liked in my tenure.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I was working as a HR Intern at Cityfurnish. I had the best time over there in terms of learning and I will forever cherish it. I would like to take a moment to thank my manager who is great in whatever work she does. She was very supportive and always motivated me to do better. Even the staff and colleagues were very fun to be around. The best part about Cityfurnish was that there was no politics and the environment was very friendly and cooperative. I'll be forever grateful for this opportunity. I'm excited to apply what I have learned in my future endeavours....Read More

Dislikes

Nothing to dislike.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I'm working here from last one and half year and had learnt a lots of things in this company. Everything is good in this company.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing like except salary

Dislikes

Everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

They pay good.

Dislikes

There is no learning and development culture, they expect the results from the same day as you are hired.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

New experience like working in inside warehouse

Dislikes

Ground staff

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Good experience in my personal level.

Dislikes

Nothing

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.