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CarTrade Tech

Compare

3.7

based on 43 Reviews

Filter reviews by

CarTrade Tech Customer Success, Service & Operations Department Reviews

based on 7 reviews

Updated 13 Jan, 2025

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

3.6

Job Security

3.4

Promotions/Appraisal

3.3

Skill development

3.2

Company culture

3.2

Salary & Benefits

2.8

Work-Life balance

2.8

Work Satisfaction

Explore Reviews by Department

View All

Customer Success, Service & Operations

3.6

• 7 Reviews

Sales & Business Development

4.1

• 16 Reviews

Engineering - Software & QA

3.5

• 9 Reviews

7 reviews found

Sort by: Popular

Operations Executive in Navi Mumbai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Jul 2024

Likes

Nothing

Dislikes

They hire you telling that shift timings are 9:30 to 6:30 and will shift you to the process where the timings are 8:45 to 6:00 and The HR Neha will tell you that if you want to work you have work in this process or otherwise you can just leave very rude behaviour of the Hr towards employee and they also claim that it is customer service job but they afterwards tell you that you have to upsell and also cross sell they don't know the meaning of sales process and customer service and they will only go on chanting their 4 Mantra and one is 'Agility' you have to be agile and by telling this they will shift you to any process by giving 2 days of bidding such a worst experience just try to clear things in interview itself and one the employees join then they don't have any option if they walk away it will be a gap abscond...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Executive Operations Executive in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 11 Nov 2024

Likes

Good Culture, Employee Engagement Activities, Teachings and Sessions, IJP's promotion ideas QPR's, Operational meet, Monthly Celebration day, Good Environment.

Dislikes

Non addition of doc in Ready time duration if we need to document call which we unable to documented on, on call and if we we use doc for that purpose than also it's not added in our Ready time target, so if we using doc for genuine reason for genuine purpose so it's not count in our Ready time target so my suggestion its need to consider in our Ready time target of we using that for genuine reason....Read More

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Senior Operations Team Lead in Mumbai

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Overall Rating

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Category Ratings

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Promotions/Appraisal

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Job Security

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Work-Life Balance

posted on 04 Oct 2024

Likes

You get to learn a lot

Dislikes

There is no work life balance. Toxic culture. Favouritism. High level managers don’t know how to talk to employees.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Associate Vice President Operations in Navi Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 Apr 2024

Likes

Culture and Freedom

Dislikes

Nothing as such

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Operations Manager in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 31 Oct 2023

Likes

Culture is exceptional, Work environment is great.

Dislikes

Everything seems to be good at this moment.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Operations Executive in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 13 Jan 2025

Likes

Nothing motivational speech

Dislikes

No opportunity patiality

Manager Quality Assurance (working remotely)

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Dec 2024

Likes

Salary credit on time

Dislikes

Office politics and people dislike honest opinions and suggestions.Along with this people running the company specially higher management focus on only profits and not peoples health.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about CarTrade Tech.

Top trending discussions

View All

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 CarTrade Tech reviews submitted by CarTrade Tech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CarTrade Tech is the right company for you. 100% of employees ...Read more

Home >
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CarTrade Tech Reviews >
CarTrade Tech Customer Success, Service & Operations Department Reviews Reviews

Working Days at CarTrade Tech Customer Success, Service & Operations Department

based on 7 reviews

Monday to Saturday

100%

Work Timings at CarTrade Tech Customer Success, Service & Operations Department

based on 7 reviews

Strict (9.30am - 6.30pm)

Strict (10am - 7pm)

60%

20%

20% employees reported other strict timings

Shift Timings at CarTrade Tech Customer Success, Service & Operations Department

based on 7 reviews

Day shift

100%

Business Travel at CarTrade Tech Customer Success, Service & Operations Department

based on 7 reviews

No travel

80%

Within city

20%

CarTrade Tech Salaries in Customer Success, Service & Operations Department in India

Team Lead 4 salaries	₹5 L/yr - ₹6.1 L/yr
Key Account Manager 3 salaries	₹4.5 L/yr - ₹6 L/yr
Quality Analyst 2 salaries	₹3.8 L/yr - ₹4 L/yr
Senior Customer Service Executive 2 salaries	₹3 L/yr - ₹3 L/yr
Operations Manager 2 salaries	₹8.5 L/yr - ₹13.3 L/yr

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