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BT Group Customer Success, Service & Operations Department Reviews

Updated 26 Mar, 2025
Overall Rating
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3.8/5
based on 404 reviews

Rating distribution

Category Ratings

4.1

Job security

4.0

Work-life balance

3.9

Company culture

3.7

Work satisfaction

3.5

Skill development

3.3

Salary

3.1

Promotions

What employees say about BT Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

92% employees reported

Monday to Friday

Monday to Friday

65% employees reported

Flexible timing

Flexible timing

52% employees reported

No travel

No travel

81% employees reported

Gender based rating

3.8
female

Rated by Women

157 reviews

3.9
male

Rated by Men

239 reviews

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Top Mentions in BT Group Customer Success, Service & Operations Department Reviews

404 reviews found

Sort by: Popular

Top BT Group Interview Questions

Q1. How to convince a customer to buy your product.
Q2. Do you know anything about upselling?
Q3. Forcast planning shrinkage team time
Q4. WHY ARE VPN REQUIRS
Q5. SOME ADVANTAGES OF VPN
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People also ask about BT Group's Customer Success, Service & Operations Department

Is BT Group's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 402 employee reviews, it's clear that most employees have an average experience working at BT Group's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does BT Group's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, BT Group's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 402 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BT Group's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at BT Group's Customer Success, Service & Operations Department, click here .
How is the work culture at BT Group's Customer Success, Service & Operations Department?
Work culture at BT Group's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 402 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at BT Group's Customer Success, Service & Operations Department, click here .
How is the job security at BT Group's Customer Success, Service & Operations Department?
Based on 402 reviews on AmbitionBox, BT Group's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at BT Group's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at BT Group's Customer Success, Service & Operations Department, click here .
Is work from home available at BT Group's Customer Success, Service & Operations Department?
According to AmbitionBox, 1% of BT Group's Customer Success, Service & Operations Department employees work from home permanently, 7% work from the office, and 92% follow a hybrid model, based on 73 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at BT Group's Customer Success, Service & Operations Department?
To get a job at BT Group's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top BT Group interview questions and practice your responses to prepare thoroughly.

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