BT Group is rated
3.4 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
BT Group is rated
3.4 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in BT Group Service Request Manager Reviews
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15 reviews found
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Popular
Service Request Manager in
Gurgaon / Gurugram
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 25 Jun 2023
Likes
Work life balance and global exposure
Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Hierarchy and politics
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Service Request Manager in
Gurgaon / Gurugram
Full Time
·
It Services Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 09 Apr 2022
Likes
Job security
Flexibility
Vision in the long run
Skill development - Good
Job security - Good
Dislikes
Appraisals not at par with the industry.
No financial support while inflation / re-location.
Growth opportunities are very few.
Work related travel: This job involves
Travel Within City.
Service Request Manager in
Gurgaon / Gurugram
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 30 May 2022
Likes
Work life balance
Dislikes
Salary and increment is very poor, didn’t expect it from such known company
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Service Request Manager in
Gurgaon / Gurugram
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 12 Nov 2019
Likes
It's a pathetic company, never ever join BT as there is no career growth due high politics in IJPs...candidates that have to get selected get selected due to politics, other employees suffer even though how hard they work
Job security - Good
Dislikes
huge politics in IJPs
Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
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BT Group.
Service Request Manager in
Gurgaon / Gurugram
CDSS Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 16 May 2019
Likes
I was in project management profile and there was immense opportunity to learn and grow.
Skill development - Good
Dislikes
There was no growth opportunity now and very less Work from home available though we work on laptop.
People also ask about BT Group's Service Request Managers
Is BT Group a good place to work for Service Request Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 15 employee reviews, it's clear that most service request managers have an average experience working at BT Group. Job security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does BT Group pay their Service Request Managers well?
According to AmbitionBox reviews, BT Group service request managers rate their salary and benefits at 2.9 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about BT Group's service request managers salaries here and to read reviews specifically about salary and benefits at BT Group for service request managers, click here.
How is the work culture at BT Group for Service Request Managers?
Work culture at BT Group for service request managers is rated 3.4 out of 5 by 15 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at BT Group for service request managers, click here.
How is the job security at BT Group for Service Request Managers?
Based on 15 reviews on AmbitionBox, BT Group's service request managers rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at BT Group, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at BT Group for service request managers, click here.
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