BT Group Service Manager Reviews

Likes

Nothing is good here

Dislikes

Everything is dislikable

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

over all Nice compony

Dislikes

no

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Salary below the bar No payments for weekend shift Appraisal and promotions have no transparency

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

BT WORK ENVIRONMENT

Dislikes

Na

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing, got depressed while working in this organisation

Dislikes

It's for the consumer department, saurabh sahni and Amit Shrivastava, because of you people this department is getting worst everyday, you don't know how to manage people , you only know to give orders and pointing out , do you have any idea how advisors are managing to work, seriously it's a worst department because of people like you. Their tools doesn't work properly and they have increased the chat conncruency to 5-6 at a time , how a person would be able to manage 5-6 chats at a time with the worst applications, people are getting pressurized everyday for the work, there is no work life balance because they change the work shifts everyday. Many people raised this issue to HR but they didnt take any action, they are sitting quiet and enjoying their life at BT, this is how this organisation has started working...Read More

Work Details

Worst

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Somewhat, we have work life balance.

Dislikes

Complex structure of the Org. Way too much of Org structure changes within short period of time. Employees are facing difficulty with following company goals as it's always changing with the change of the leadership. Unnecessary timeline pressure.

Likes

Good company, if you want to work in MNC culture , no one will bother you. But you will not get promotion or growth here. People are sitting at the same position for more than 10 years now.

Dislikes

No growth

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

-Company culture and values -Senior leadership -Ample of learning opportunities

Dislikes

-Processes are complex, it's not easy to get things done -Frequent reorgs -Many non productive activities part of BAU

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Poor work life balance. Too many unnecessary meetings. They have hired contractors and made them bosses causing poor work life balance.

Dislikes

Poor work life meetings. Too many unnecessary meetings.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security Both ways cab

Dislikes

The top management is hired from Wipro BPO even being captive senior management runs the company like a third party and micro management at its peak. Discussed promotion and IDP gets canceled Any Ops run the show with Inclusive decision making moved to different campaign Micromanage people you will be rewarded with promotion

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The company is pathetic. Because it is based in kolkata and all the people from Kolkata work here so the company has lost its own value. I dnt like anything about the company

Dislikes

Everything

Work Details

Work policy: Depends on the team lead

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good Usually no issues with leaves

Dislikes

Hikes are terrible Work flexibility is zero. Just on pen and paper they have flexible working options. No one can avail them except the managers sitting high above. If you wanna join BT , do join , no issues. Try not to join in kolkata location. There are serious problems there.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is pathetic except Cab facility is good

Dislikes

Mental torture camp…BT Employees have to work under so much pressure that some of the BT Employees have gone coma…Not recommended at all

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.