BT Group Customer Service ExecutiveGurgaon / Gurugram Reviews
based on 11 reviews
Updated 15 May, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.2
Job Security
4.1
Work-Life balance
3.8
Company culture
3.8
Skill development
3.8
Work Satisfaction
3.2
Salary & Benefits
2.9
Promotions/Appraisal
BT Group is rated
3.9 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
BT Group is rated
3.9 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
11 reviews found
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Popular
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 May 2024
Likes
The human resources
Dislikes
Companies software
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Business Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Oct 2023
Likes
They insist you to take leaves so that you can balance your work life.
Dislikes
Promotions are fixed. Not really an employee centric firm as they say. They will transfer you to any LOB without asking you. They don't even check if the person was hired for voice or non-voice they will just simply transfer you whenever and whereever they want.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2023
Likes
Everything
Dislikes
There is nothing to dislike over there
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Feb 2023
Likes
Good place to work and have experience
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2022
Likes
During pandemic they asked half of their employees to leave the organization
Dislikes
Firstly, I thought British telecom s good place to work. But later on during pandemic when they asked half of their employees to leave the company. It made me feel insecure and frustrating
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Back Office Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Jun 2022
Likes
Good place to learn and grow, incentives are quite less in back office as I am from back office but in EE chats incentives are quite good. Good environment, ample amount of leaves, you can get a promotion based on performance but politics is there. If you manage politics and you are good with your manager than you can get a promotion with ease.
Dislikes
Incentive plans, work is quite a lot sometimes, half paid food, issue in transport as of now.
Work Details
Average.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
EE billing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Aug 2022
Likes
Terrible company.. I worked with bt. Seriously people do not care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months
Dislikes
Worst company... No salary, people are very judgemental.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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