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BT Business

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4.1

based on 1.3k Reviews

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BT Business Customer Service Executive Gurgaon / Gurugram Reviews

based on 9 reviews

Updated 1 Oct, 2024

Overall Rating

2.2/5

How AmbitionBox ratings work?

Category Ratings

2.3

Job Security

2.3

Skill development

2.2

Company culture

2.1

Work Satisfaction

2.0

Work-Life balance

2.0

Salary & Benefits

1.8

Promotions/Appraisal

Top Mentions in BT Business Customer Service Executive Gurgaon / Gurugram Reviews

9 reviews found

Sort by: Popular

Customer Service Executive in Gurgaon / Gurugram

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Oct 2024

Likes

Nothing

Dislikes

Work culture and management

Customer Service Executive in Gurgaon / Gurugram

Full Time

Telecom Billing Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 27 Oct 2022

Likes

The office is very fancy and in the hub location. UK shifts good for women

Dislikes

Office politics prevails but I am still surviving as critizising me only helps to build up my Moral as I am a strong person. People with weak heart try your luck?

Work Details

Work policy: Hybrid structure has more wfh

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 15 Aug 2022

Likes

Environment

Dislikes

Management was not good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 26 May 2022

Likes

There facilities and transportation.

Dislikes

No work life balance. Work like a machine. Management not supportive. Monotonous environment. Less wages as compared to market.

Work Details

Work timings: Flexible Timings

Customer Service Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Jun 2023

Likes

Nothing, fake organization. During the pandemic time, wen majority employers helped their employees by providing wfh option. This 3rd class company fired it's 100 employees from different process. There is lot of politics, few people are just sitting holding their chairs tightly and are playing dirty politics by pulling down their own colleagues or staff. No worthy company to work for if you are planning a long term growth in your career....Read More

Dislikes

Everything almost, some Managers/Teaaam leaders/Managing Directeors want to make their office their second home permanently. They cant see their competitors or colleagues progressing there much. Lot of politics. Negative environment can affect your health later on soon.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Plusnet Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Mar 2022

Likes

I like everything about BT working enviourment all good i like all about British Telecom it's a good company

Dislikes

I like everything about BT it's a good working enviourment all good i like all about British Telecom it's a good company

Work Details

Good life

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Customer Service Executive in Gurgaon / Gurugram

Customer Service Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 06 Oct 2021

Likes

Customer service Department of BT is terrible. But other departments in BT are pretty sorted...

Dislikes

Culture in Customer service has become similar to BPO. If you are looking for Captive unit and employee centric culture than join other departments in BT instead of Customer service Department

Work Details

Rotational shifts and rotational off in Customer service Department are terrible as shift chaanges every third day.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about BT Business.

Customer Service Executive in Gurgaon / Gurugram

Billing Section Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 May 2022

Likes

Nothing is good there at all

Dislikes

Management is worst if you are in billing then youforget your personal life

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Customer Service Executive in Gurgaon / Gurugram

Customer Service Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Dec 2021

Likes

I have never seen such a great company with such amazing work culture and management.

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Career Growth

2w (edited)

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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BT Business Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 BT Business reviews submitted by BT Business employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Business is the right company for you. 40% of employees reporte...Read more