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3.5

based on 205 Reviews

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Box8 Customer Success, Service & Operations Department Reviews

Updated 21 Feb, 2025
Overall Rating
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4.2/5
based on 23 reviews

Rating distribution

Category Ratings

4.4

Promotions

4.3

Salary

4.3

Skill development

4.0

Work-life balance

3.8

Job security

3.7

Work satisfaction

3.6

Company culture

What employees say about Box8?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

64% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

50% employees reported

View more detailed insights

Gender based rating

4.9
female

Rated by Women

2 reviews

4.2
male

Rated by Men

18 reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
4.2
 • 23 Reviews
Food, Beverage & Hospitality
4.1
 • 23 Reviews
Engineering - Software & QA
2.9
 • 10 Reviews
Data Science & Analytics
2.3
 • 9 Reviews
Procurement & Supply Chain
3.1
 • 8 Reviews
Production, Manufacturing & Engineering
1.5
 • 7 Reviews
Top Mentions in Box8 Customer Success, Service & Operations Department Reviews

23 reviews found

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Box8's Customer Success, Service & Operations Department

Is Box8's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 23 employee reviews, it's clear that most employees have a positive experience working at Box8's Customer Success, Service & Operations Department. Career growth holds the highest rating at 4.4, while company culture is rated the lowest amongst all factors at 3.6.
Does Box8's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Box8's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.3 out of 5, based on 23 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Box8's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about Box8's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Box8's Customer Success, Service & Operations Department, click here .
How is the work culture at Box8's Customer Success, Service & Operations Department?
Work culture at Box8's Customer Success, Service & Operations Department is rated 3.6 out of 5 by 23 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Box8's Customer Success, Service & Operations Department?
Based on 23 reviews on AmbitionBox, Box8's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Box8's Customer Success, Service & Operations Department.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 Box8 reviews submitted by Box8 employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Box8 is the right company for you. 64% of employees reported the working days a...t Box8 as Monday to Saturday. 50% employees reported the work timings at Box8 as Flexible timing. Read more
Box8 Salaries in Customer Success, Service & Operations Department in India
Operations Manager
28 salaries
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₹3 L/yr - ₹9 L/yr

Senior Operations Manager
14 salaries
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₹4.5 L/yr - ₹9.2 L/yr

Store Manager
5 salaries
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₹2.5 L/yr - ₹4.2 L/yr

Customer Care Executive
3 salaries
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₹2.5 L/yr - ₹3.8 L/yr

Customer Relationship Manager
3 salaries
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₹4.2 L/yr - ₹5 L/yr

Explore more salaries
Employee Benefits at Box8 Customer Success, Service & Operations Department
freemeal
Free meal
4 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
View All
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