Better.com Customer experience Specialist Reviews by 5 Employees | Rated 4.3/5

What employees say about Better.com?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

50% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

2 reviews

4.4

Rated by Men

3 reviews

Jobseekers also viewed

LendingTree Reviews

4.5

• 9 reviews

Freedom Mortgage Reviews

3.1

• 5 reviews

Axis Direct Reviews

3.8

• 2.2k reviews

Kotak Securities Reviews

3.6

• 1.6k reviews

Sharekhan Reviews

3.8

• 1.1k reviews

Morningstar Reviews

3.9

• 1.1k reviews

Synchrony Reviews

4.3

• 1.1k reviews

Ocwen Financial Solutions Reviews

4.0

• 1.1k reviews

Apex Group Reviews

2.7

• 874 reviews

Franklin Templeton Investments Reviews

4.1

• 685 reviews

Sun Life Financial Reviews

4.1

• 615 reviews

TIAA Global Business Services Reviews

3.9

• 590 reviews

Fidelity International Reviews

3.9

• 576 reviews

Ameriprise Financial Reviews

3.7

• 550 reviews

TSYS|Total System Services Reviews

4.1

• 488 reviews

5 reviews found

Sort by: Popular

Customer experience Specialist in Gurgaon / Gurugram (working remotely)

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2023

Likes

Recommend to everyone

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Customer experience Specialist in Gurgaon / Gurugram

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Jan 2023

Likes

The office culture and salary.

Salary - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No job security

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer experience Specialist in Gurgaon / Gurugram

Full Time

BD / Pre Sales Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2022

Likes

Warm and good vibes - great company culture

Salary - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Lay offs hurts daily moralle

Job security - Bad

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer experience Specialist in Gurgaon sec 18

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jan 2023

Likes

Work culture, employees, leaders.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no job security.

Job security - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer experience Specialist in Haryana

Customer Experience Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Jun 2022

Likes

Work Culture of complete your work and focus on life Night shift allowance Work from home allowance Competitive Salary

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing as of now because people may call the company not stable after researching about it but the truth is it all depends upon how market goes and grows at the same time.

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

Got a question about Better.com?

Ask anonymously on communities.

Similar Designation Reviews

Analyst in New Delhi (working remotely)

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Feb 2025

Likes

Nothing

Salary - Good

Dislikes

Everything especially - job security

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Analyst in Gurgaon / Gurugram (working remotely)

Full Time

Business Intelligence & Analytics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Feb 2025

Likes

Good for freshers

Dislikes

No job Security Management is useless Lots of workload as layoffs are happening all the time

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Analyst in Gurgaon / Gurugram

Full Time

Finance & Accounting - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Nov 2024

Likes

Learning opportunities and culture

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Instability

Job security - Bad

Team Lead in New Delhi

Full Time

Trading, Asset & Wealth Management Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Apr 2024

Likes

Pay at the time was great

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Growth opportunities are less, monotonous work and no learning at all after a certain level

Skill development - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Analyst in New Delhi

Full Time

Payroll & Transactions Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2024

Likes

Work Environment People Pay Package Leave policy

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Job security Control of higher management

Job security - Bad

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Analyst in Gurgaon / Gurugram (working remotely)

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Apr 2024

Likes

cant say much

Company culture - Good
Work-life balance - Good

Dislikes

cant say much either

Job security - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Manager in Gurgaon / Gurugram

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 22 Jul 2023

Likes

Good Annual compensation than market.

Salary - Good

Dislikes

Toxic Work culture Biasness No Job security

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Analyst in Gurgaon / Gurugram

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 May 2023

Likes

Nothing

Dislikes

Management obviously. Especially Lock Desk team has pathetic work culture and still they boast about it.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Analyst in Gurgaon / Gurugram

Full Time

Business Intelligence & Analytics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 05 Jun 2023

Likes

Work life balance and leaves

Work-life balance - Good

Dislikes

No structure management and compensation benefits

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Gurgaon / Gurugram

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jul 2023

Likes

Work environment was really good

Salary - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No job security

Skill development - Bad
Job security - Bad
Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Other Better.com Reviews

Underwriting Manager in Gurgaon / Gurugram (working remotely)

Full Time

General Insurance Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2025

Likes

Company is good with advanced tools and functionality

Salary - Good

Dislikes

No job security, even you can get terminated after one month of hire since there is no proper planning for hiring members.

Job security - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Mortgage Analyst in Pune (working remotely)

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Mar 2025

Likes

Allowances

Salary - Excellent

Dislikes

Everything except allowances are bad.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Manager in New Delhi (working remotely)

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 01 Mar 2025

Likes

Dislikes

No Growth left here, we are left with fear of layoff only

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sales Development Associate in New Delhi

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security - Bad

Closer in New Delhi

Full Time

Other Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 24 Jan 2025

Likes

Pay is competitive.

Salary - Good

Dislikes

No job security. Can be fired anytime without cause.

Job security - Bad
Company culture - Poor
Work-life balance - Poor

Financial Analyst in Gurgaon / Gurugram

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 02 Jan 2025

Likes

Flexibility to choose work mode

Work-life balance - Good

Dislikes

Biased and selfish management No rewards for hardworking employees Minimum hikes and lowest bonus

Skill development - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work related travel: This job involves Travel Within City.

Senior Quality Analyst in Thiruvananthapuram (working remotely)

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2024

Likes

Salary is good.

Salary - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Job security is an issue.

Senior Data Analyst in Gurgaon / Gurugram (working remotely)

Full Time

Data Science & Analytics - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Sep 2024

Likes

Salary and freedom to work from anywhere

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing as such

HR Recruiter in Gurgaon / Gurugram

Full Time

Recruitment & Talent Acquisition Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Aug 2024

Likes

Good environment

Dislikes

No job security

Skill development - Poor
Job security - Bad
Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday

Work related travel: This is a desk job.

Information Technology Support Engineer in Gurgaon / Gurugram

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2024

Likes

People and the tools we are using are high-tech

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometime feel demotivate as teammate are made me feel that way and not appreciate even after my hard work

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Better.com Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Better.com reviews submitted by Better.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Better.com is the right company for you. 50% employees re...Read more

Home >
Reviews >
Better.com Reviews >
Better.com Customer experience Specialist Reviews