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Filter reviews by ARCIS e Services Customer Service Executive Reviews
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What employees say about ARCIS e Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
100% employees reported
Flexible timing
43% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
6 reviews
Jobseekers also viewed
10 reviews found
Customer Service Executive in Gurgaon / Gurugram
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
RO and people was good
Dislikes
work timeing wnd extra sifts
- Salary - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Gurgaon / Gurugram
Full Time
Life Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing all the shit are here.
Dislikes
Everything doing at last on work.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is like to in Arcis
Dislikes
You will dislike everything in Arcis
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
ARCIS is a provider of outsourcing solutions to companies in the Indian market. We have been executing assignments as a third party outsourcing vendor for over two decades with multinational clients in India. ARCIS pioneered back-office processing services long before any of the buzzwords even came into existence.
- Company culture - Good
Dislikes
It is not appraisal quickly in the company and neither was there a place to sit in the cafeteria.
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
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Customer Service Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I really appreciate the experience and the growth opportunities
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Everything is good
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was beginners at that time and these is call center type job you will learn a lot of thing from here but job stability and appraisal may not done properly.
Dislikes
There is every employee gets into politics with seniors.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Customer Service Executive (working remotely)
Full Time
Life Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing at all.. they wants extra working hours even it's unpaid.
Dislikes
Of course everything was wrose and They never appreciate honest and hard working employees
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Executive in gurugram udyog vihar
Full Time
Retention Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
no job security, low pay scale, no week off at last 15 days of month
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
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Customer Service Executive in Chennai
Collection Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
good company
- Promotions - Good
- Company culture - Good
Dislikes
salary low
- Salary - Bad
Work Details
super
Work related travel: This job involves Travel Within City.
Customer Service Executive in Gurgaon / Gurugram
Aviva Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes working environment is very good
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Similar Designation Reviews
Customer Support Associate in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing
Dislikes
Arcis is the worst company i have worked in my life. i have worked 2 years 4 months in this company for my family and issue need. i joined this company in 19/05/2022 till 16/10/2024. over all 2 time increments only 2000, i relived on 16/ 10/2024 in this company. i have 27 paid leave, leave encashment only 5547 rs this really worst, i gave my hard work to this company without taking any long leaves this i will get, no support to management side for tenure callers increment promotion , only they get our work , collections. don't cheat hard working people, this message i posted for upcoming employees who are willing to work this worst and useless company...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good hai thik hai kuch acha bhi nai hai na kuch bhut bura sab thik hai
- Job security - Excellent
Dislikes
Kuch khas nai sab ok ok hai nothing
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Team Lead in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working there
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
Dislikes
Our requirements can't be fulfilled with ease
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in New Delhi
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Company culture - Good
Dislikes
Need to work on employee motivation part.
Team Lead in Gurgaon / Gurugram
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I would like to say there's an excellent management staff with friendly behaviour they help you to groom yourself and also give the leaning of new things which are very beneficial in the terms of life and career.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Not at all
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Full Time
Life Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working Environment is Good
- Skill development - Excellent
- Job security - Excellent
- Work-life balance - Good
Dislikes
Salary Package Is Very low
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work satisfaction was good. supportive Sr. AVP - Chandresh Mathur,
- Skill development - Good
- Work satisfaction - Good
Dislikes
Too much politics among the management team. SAGNIK, SACHIN-AVP both were very biased part of management.
- Salary - Poor
- Promotions - Poor
- Company culture - Bad
- Work-life balance - Bad
Team Lead in Gurgaon / Gurugram
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good company for freshers
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing all good
Customer Support Executive in Gurgaon / Gurugram
Full Time
Life Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Complicated growing up to theirs old employees and and provide bonuses on time to time
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Nothing was very bad..... 🩷
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good in this company
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work-life balance - Excellent
Dislikes
Yes good in this company
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Other ARCIS e Services Reviews
Insurance Renewal Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was joined this organization as a fresher employee and this organization helps me to learn so much thing about BPO industry like how company works? how to deal with clients and many things .So for my experience this company is good if you are fresher or new in this industry.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Company must have to look minimum wage because in 21st century it is hard to balance daily expense in that salary they are providing and also look into appraisal rates.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Team Member in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing so much simply learning patience
- Skill development - Good
Dislikes
Working environment is not so much good.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Housekeeping Supervisor in Hyderabad / Secunderabad
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes👍
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Some onrole staff behaviour is not good specially Padma madam n Dr cordinator Gayathri madam they are very rough person
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Legal Executive in Gurgaon / Gurugram
Full Time
Legal Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No Saturday off
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Software Engineer in Gurgaon / Gurugram
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like anything in this company
Dislikes
Rules, attendance process, HR manager everything is bad
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Member in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's just comfortable here, nothing else
Dislikes
The environment here is very bad. The office management is very bad. Company policy is very bad. Appraisal here is only for formality and as far as promotion is concerned, it has been more than 1 year and promotion means IGP has not been done yet.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Member in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company environment is good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
I dont like the environment of the CHL process
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Member in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It has been awesome experience with me
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There was the excellent work culture at all
MIS Executive in Gurgaon / Gurugram
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
This is the very great company where you can more learn from this organization as well as growth. My experience was very awful from this organization.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I would not like that work cultural.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel.
Trainer in Chennai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For freshers it's good but if u are experienced don't go.
- Salary - Good
- Job security - Good
Dislikes
Experience guys don't choose better stay away
- Skill development - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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ARCIS e Services Customer Service Executive Reviews by Locations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 ARCIS e Services reviews submitted by ARCIS e Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ARCIS e Services is the right company for you. 100% of ...employees reported the working days at ARCIS e Services as Monday to Saturday. 57% employees reported the work timings at ARCIS e Services as Strict timing. Read more- Home >
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