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Apertum Online

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based on 23 Reviews

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194
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Filter reviews by

Apertum Online Customer Success Associate Reviews

Updated 8 May, 2022

Overall Rating

5.0/5

based on 2 reviews

Rating distribution

5

2 (100.0%)

4

0 (0%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

5.0

Work-life balance

5.0

Promotions

5.0

Work satisfaction

4.3

Company culture

4.3

Job security

4.3

Salary

4.0

Skill development

Apertum Online is rated 5.0 out of 5 stars on AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Apertum Online is rated 5.0 out of 5 stars on AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

2 reviews found

Sort by: Popular

Customer Success Associate in Mumbai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2024

Likes

TA Team helps everyone Communication from TA team is always clear and timely. Thankyou

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good here in Apertum Online

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Associate in Mumbai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 08 May 2022

Likes

Work life balance is great here

Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Salary - Poor
Skill development - Bad
Job security - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Oct 2024

Likes

Great place to work. Employee centric company and all the team leaders and managers are friendly and helpful. No cabin system for anyone. Company doesn't provide cab service but if female aligned to night then they will get work from home facility. Office location is also very near to the millennium city centre metro station.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike as such

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Mumbai

Full Time

·

Operations / Strategy Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Mar 2025

Likes

Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 26 May 2022

Likes

Company policies are great also appraisal are fair.

Salary - Excellent
Job security - Excellent
Company culture - Good

Dislikes

Unhealthy Politics. - Inexperienced authoritative behaviour across the company. - Poor Direction. - Extremely poor planning. - Blame games. - Even though this is a small company there no recognition/acknowledgement for the work done not matter how much effort is put, departments who hardly pretend to work 2 hours a day are credited for all the hard-work someone else puts. - Inexperienced gullible leadership - No scope of growth, false picture was painted. - No peace of mind. - Go for a 1 minute break or even a washroom break and it becomes an issue of unprofessionalism and inefficiency....Read More

Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 23 Feb 2019

Likes

Teammates

Work-life balance - Excellent

Dislikes

Job security

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other Apertum Online Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Operation Support Executive in Mumbai

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Feb 2024

Likes

Nothing.

Dislikes

There is huge gap in terms of salary between people doing the same job. Managers are not approachable. Forget the associates, managers are themselves running behind getting promoted. HR Toh u don’t even see them most of the times in office but want all other to work from office. They think ppl will like company if they keep chocalate peanut butter free in the cafeteria.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Operations Associate in Mumbai

Full Time

·

Operations / Strategy Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Dec 2024

Likes

It is a farely new organisation, and once you join, gives you a approximate wholesome picture of how an organisation actually functions.

Company culture - Good

Dislikes

Barely any scope for growth. No proper hierarchy. HR functionalities are pretty weak, making life very difficult for individuals. Small organisation, hence less scope for growth in the organisation.

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Operations Associate in Mumbai

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 26 Apr 2024

Likes

There is so much to learn here.

Skill development - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Office environment is poor. Too much Micro management and poor communication skills of management.

Salary - Poor
Job security - Bad
Promotions - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Mumbai

Full Time

·

Operations / Strategy Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 Jan 2025

Dislikes

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Operations Associate in Mumbai

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Nov 2024

Likes

Nothing

Dislikes

Very bias company. Providing International trips who don't ever deserve

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Lead in Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Softwaretest Engineer in Mumbai

Full Time

·

Technology / IT Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 11 Sep 2023

Likes

Nothing

Dislikes

No appreciation for work. Worst Politics

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

HR Associate in Mumbai

Full Time

·

Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Oct 2023

Likes

The company has a good culture. Good management.

Dislikes

Nothing

Salary - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Operations Associate in Mumbai

Full Time

·

Operations - Risk and Fraud Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2023

Likes

Flexible timings Work Environment Manager attitude

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Job security Lack of training activities

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Operations Associate in Mumbai

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 04 Oct 2023

Likes

Comfort and colleagues

Dislikes

No growth, job security

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

More about working at Apertum Online

Internet
51-200 Employees (India)

People also ask about Apertum Online 's Customer Success Associates

How is Apertum Online to work for?

Apertum Online is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox. Apertum Online is known for Work-life balance which is rated at the top and given a rating of 5.0. However, Skill development is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Apertum Online read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Apertum Online ?

According to AmbitionBox ratings, Apertum Online employees rate its salary and benefits as 4.3 out of 5. You can know more about Apertum Online Salaries at AmbitionBox

How is the work culture at Apertum Online ?

Work culture is rated 4.3 at Apertum Online by 2 employees. While job security is rated 4.3 and work-life balance is rated 5.0 at Apertum Online . Read detailed reviews by employees of Apertum Online on AmbitionBox.

Tell us how to improve this page.

Apertum Online Reviews by Designations

Apertum Online Operations Associate Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Apertum Online reviews submitted by Apertum Online employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Apertum Online is the right company for you. ... Read more

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Apertum Online Customer Success Associate Reviews

Apertum Online Customer Success Associate Salary

based on 5 salaries

₹4 L/yr - ₹4.5 L/yr

26% less than the average Customer Success Associate Salary in India

View more details

Compare Apertum Online with

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