Angel One Customer Support Executive Reviews

Likes

Very nice app

Dislikes

Very useful information about job

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Leave facility is better then other company

Dislikes

Appraisal process is bed

Likes

Work life balance, learning opportunity. Also, work from home policy is there which allows me to work from my hometown during off-season.

Dislikes

Nothing

Likes

Work life balance

Dislikes

No dislikes

Likes

Software upgradation is great. Very excellent Operating system.

Dislikes

No any

Likes

Professional and personal life both are stable

Dislikes

Job security

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Great 👍

Dislikes

Nothing to dislikes in this company

Likes

Angel one is Excellent

Dislikes

No dislike

Likes

First Job Opportunity: Angel Broking was my first job, which I secured through campus placement. This opportunity was instrumental in kickstarting my career and gaining practical exposure to the financial services industry. Comprehensive Training: The company provided thorough training for newcomers, which facilitated a smooth onboarding process. This training equipped me with the necessary skills and knowledge to perform effectively in my role. Flexible Work Environment: I appreciated the policy allowing employees to keep their phones in the office premises. This flexibility contributed to a more comfortable work atmosphere and enabled seamless communication. Supportive HR Practices: During the pandemic, when I was retrenched, the HR department demonstrated exceptional efficiency by sending my full and final settlement, relieving letter, and other relevant documents via email without excessive paperwork. Their cooperativeness during this challenging time made the process considerably easier. Prompt Salary Disbursement: Despite the uncertainties brought by the pandemic, the company ensured smooth and timely salary payments, which alleviated financial concerns during that period. Positive Management: The branch manager was exceptionally polite and approachable, creating a positive working environment. Their support and leadership significantly contributed to employee morale and engagement....Read More

Dislikes

Lack of Week Offs: I was disappointed by the absence of a weekly day off, including Sundays. According to company policy, employees who did not meet their targets were ineligible for week offs, placing undue pressure on us. Excessive Working Hours: As a newcomer to both the corporate world and city life, I found myself working long hours, often leaving the office around 10 p.m. due to my team leader’s insistence on overworking employees, particularly those unfamiliar with office dynamics. Absence of Medical Leave and Benefits: I did not receive any medical leave or benefits such as Provident Fund (PF) or Employee State Insurance (ESI), which are typically expected in corporate employment. This lack of support raised concerns about employee welfare. Difficult Customer Interactions: Even with the training provided, many customers were challenging to handle. Instances of verbal abuse, including inappropriate and unacceptable comments, were not uncommon. Some customers even harassed employees by sending casual messages to personal phone numbers, blurring the lines of professionalism. Pressure to Mislead Customers: There were distressing instances where team leaders instructed us to misrepresent offerings to clients, suggesting we entice them with false promises such as job opportunities in exchange for personal information required to open demat accounts. This unethical practice contributed to a toxic work environment. Unsafe Work Environment: There were occasions when I was pressured to come to the office despite serious local incidents, such as riots and burning shops in my area. My team leader’s insistence on attendance under such conditions felt irresponsible and neglectful of employee safety. Unrealistic Targets: The targets set for account openings were not only excessive but often reached beyond reasonable capacity. For instance, there were times when employees were expected to open 50 accounts in a month. In such a high-pressure atmosphere, team leaders would publicly reprimand those who fell short, creating an environment of fear and anxiety. Invasion of Privacy: During lunch breaks, my team leader frequently intruded on my personal choices, questioning why I ordered food online rather than preparing meals at home. This invasion of privacy was uncomfortable and indicated a lack of respect for personal boundaries. Toxic Behavior and Harassment: There were alarming instances of workplace harassment, including unwanted attention from colleagues. One individual persistently made inappropriate comments and requests for personal contact information, which caused me emotional distress and a feeling of vulnerability that affected my sense of safety. Overall, my experience at Angel Broking was marked by several significant challenges that made the workplace environment difficult and, at times, unsafe. I believe that addressing these issues can create a more supportive and ethical workplace for future employees.Lack of Week Offs: I was disappointed by the absence of a weekly day off, including Sundays. According to company policy, employees who did not meet their targets were ineligible for week offs, placing undue pressure on us. Excessive Working Hours: As a newcomer to both the corporate world and city life, I found myself working long hours, often leaving the office around 10 p.m. due to my team leader’s insistence on overworking employees, particularly those unfamiliar with office dynamics. Absence of Medical Leave and Benefits: I did not receive any medical leave or benefits such as Provident Fund (PF) or Employee State Insurance (ESI), which are typically expected in corporate employment. This lack of support raised concerns about employee welfare. Difficult Customer Interactions: Even with the training provided, many customers were challenging to handle. Instances of verbal abuse, including inappropriate and unacceptable comments, were not uncommon. Some customers even harassed employees by sending casual messages to personal phone numbers, blurring the lines of professionalism. Pressure to Mislead Customers: There were distressing instances where team leaders instructed us to misrepresent offerings to clients, suggesting we entice them with false promises such as job opportunities in exchange for personal information required to open demat accounts. This unethical practice contributed to a toxic work environment. Unsafe Work Environment: There were occasions when I was pressured to come to the office despite serious local incidents, such as riots and burning shops in my area. My team leader’s insistence on attendance under such conditions felt irresponsible and neglectful of employee safety. Unrealistic Targets: The targets set for account openings were not only excessive but often reached beyond reasonable capacity. For instance, there were times when employees were expected to open 50 accounts in a month. In such a high-pressure atmosphere, team leaders would publicly reprimand those who fell short, creating an environment of fear and anxiety. Invasion of Privacy: During lunch breaks, my team leader frequently intruded on my personal choices, questioning why I ordered food online rather than preparing meals at home. This invasion of privacy was uncomfortable and indicated a lack of respect for personal boundaries. Toxic Behavior and Harassment: There were alarming instances of workplace harassment, including unwanted attention from colleagues. One individual persistently made inappropriate comments and requests for personal contact information, which caused me emotional distress and a feeling of vulnerability that affected my sense of safety. Overall, my experience at Angel Broking was marked by several significant challenges that made the workplace environment difficult and, at times, unsafe. I believe that addressing these issues can create a more supportive and ethical workplace for future employees....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Salary on time

Dislikes

Hight pressure, all day working , no week off , no holiday provide, bad management system, HR Person lisen your problem but not take action against manager

Work Details

Work policy: All day

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing so far

Dislikes

Middle layer leadership is not mature and inexperienced people with mere 9 or 10 years, are leading teams and are working in position of Directors without having rich experience or exposure around industry standards.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

1 work life balance 2. HR policies 3.learning and development

Dislikes

1. High work pressure 2. Low salary 3. No growth possibilities 4. Poor management for lower level employees

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Pathetic no growth no personal space too much dependence on employees

Dislikes

Vishal kanai hell guy should be thrashed toxic boss as bad as EY employees always pressuring mental harassment

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

some say that the work from home culture with helps with managing work and life balance

Dislikes

some employees feel difficuty maintaining a healthy balance between work and personal life

Work Details

Work policy: non

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Collogue are good

Dislikes

Saturday not off in my department

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Toxic Work culture, no salary increments & appraisals and worst management for employees