Amadeus Senior Technical Support Executive Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 1 Jan, 2024
Overall Rating
5.0/5
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Category Ratings
5.0
Job Security
5.0
Salary & Benefits
5.0
Work-Life balance
3.2
Company culture
3.2
Skill development
3.2
Work Satisfaction
2.2
Promotions/Appraisal
Amadeus is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amadeus is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Senior Technical Support Executive in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2024
Likes
Hoping for reopening vacancies to technical support team in branch office back at Bengaluru
Dislikes
Centralization had helped Company reduce cost during covid pandemic but the clients still expecting the support as earlier and would like to join back if company agrees to reopen tech support in Bengaluru
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Lead in
Bangalore / Bengaluru
Full Time
·
DevOps Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Work life balance
Dislikes
Management very old and not upto mark.
Customer Service Associate in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2023
Likes
I WANT TO WORK AT AMADEUS BECAUSE I'M PASSIONATE ABOUT TRAVEL AND TOURISM
Dislikes
AMADEUS IS GOOD
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Technical Lead in
Bangalore / Bengaluru
Full Time
·
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2023
Likes
Work life balance
Dislikes
Salaries are not matched to the market standard immediately, takes time to get the effective hike.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 23 Feb 2022
Likes
here the projects are defined in very detailed way, lot of thoughts are being given to it.
Dislikes
sometimes time taken to reach a decision is quite long.
Technical Lead in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 31 Mar 2022
Likes
It was a big pain to learn a legacy framework and start implementing it.
Dislikes
Overall Development projects.
Work Details
Work life balance was not that great.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
IT Executive in
Bangalore Rural
Contractual
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Jul 2023
Likes
Good
Dislikes
Nothing it's good good work place
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Thiruvananthapuram
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jul 2020
Likes
Company terminate technical staffs in covid-19 lockdown time
Dislikes
not given compensation when terminating staffs
Work Details
hard work has been done in this company but they terminate when the critical time
Work days: Monday to Saturday
(Strict Timings)
Employee Benefits
nothing
Technical Support Executive
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Feb 2019
Likes
Learning
Other Amadeus Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Principal Architect in
Bangalore / Bengaluru
Full Time
·
Corporate Communication Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Love the open culture, global nature of work, excellent ecosystem for growth and sustainable pace of working
Dislikes
Very few things and noting that's unique to just this company. The issues remain same everywhere thus I choose to focus on the many positives my organization offers.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Software Development Engineer 4 in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Work life balance is good as it is a European company. They do not expect anyone to work beyond 5.30pm IST. If you want a settled career and have no greed for promotions and big hikes then go for this peaceful company.
Dislikes
They are forcing people to come to office 3 days a week. This is a waste of time as Bangalore traffic is a huge mess. Company should have provided an option to permanently work from home.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Manager in
Mumbai
Full Time
·
Enterprise & B2B Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Oct 2024
Likes
Nothing
Dislikes
Amadeus, a company that once stood for innovation and industry leadership, has become a breeding ground for corruption, deceit, and outright fraud. The hunger to bring in their "favorable" people has led the management to resort to unethical practices that are not only destroying careers but also dismantling the integrity of the entire organization. I’m not talking about isolated incidents—this is systemic.
The main culprits behind this fiasco are individuals like Pallabi, Anurag, Arun Chopra, and Sandeep Dwivedi. These so-called "veterans" of the industry are leading this witch hunt, slandering existing employees with false allegations and assigning absurd, unattainable KRAs designed to make us fail. When questioned about these KRAs, there’s no logic or accountability—just silence or vague responses. These people are running the company into the ground, ruining lives, and no one at Amadeus, a global organization of 20,000 employees, seems to care.
It’s shocking that while these fraudulent actions are destroying people’s livelihoods, the organization turns a blind eye. The higher-ups are more interested in praising the very individuals who are orchestrating this mess, rather than addressing the unethical behaviors that are rampant. The culture here has devolved into one where genuine talent is being kicked out for the sake of bringing in cronies and favorites, all under the guise of performance management.
What’s worse is the company’s complete lack of interest in addressing these concerns. HR is a joke, and anyone who dares speak up is met with more intimidation and hostility. The once-proud reputation of Amadeus is now nothing more than a hollow shell propped up by a corrupt few.
This is not just a bad place to work—it’s a company that is actively screwing over its employees for the benefit of a select few. I urge anyone considering a role here to think twice before stepping into this toxic, deceit-filled environment....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Scrum Master and Product Owner in
Bangalore / Bengaluru
Full Time
·
Engineering Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2024
Likes
Job Security is good.
Dislikes
Culture has deteriorated over years. Favoritism at its peak, most managers and senior managers have no idea of software development and promotions happen based on perception as no one really knows and puts any effort to know who deserves it who dont.
Avoid this company unless you have no options.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Business Analyst in
Bangalore / Bengaluru
Full Time
·
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Aug 2024
Likes
Free Food
Cheaper transportation
Dislikes
Don’t join amadeus Pune as a PDA/BA/SM/ TechArch role reasons i am listing below,
- No work life balance extended working hours.
- Roles and justified with the designation.
- Managers are too rude across the amadeus India not just pune.
- No growth
- specifically if you are selected for HOS-BI then don’t join amadeus pune
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2024
Likes
work as per your wish
good work life balance
Dislikes
growth depends on your team
politics between departments
nobody cares if you work hard
nobody cares if people are sitting idle doing nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Developer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 16 Jul 2024
Likes
If you manage to get into a good team then you can make your work enjoyable & maybe learn from your peers at the same time.
Amazing job security, no firing during COVID & also consistent hiring across the year, they don't over-hire.
Dislikes
Promotions and hike system is inconsistent and overall poor.
Management can be tough.
Very low flexibility in terms of Work/Life balance
You either have no work or all the work in the world, managers play favorites a lot.
Systems are all over the place, actions taken by upper management might not make sense at times and you get bogus requirements if you are in that kind of team.
Work here feels like a slog....Read More
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Principal Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jun 2024
Likes
Nothing is good about Amadeus
Dislikes
Too much of politics. No concept of Work life balance. They have something called SAFE which is really unhealthy for developers . People are asked to slog
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Lead Architect in
Bangalore / Bengaluru
Full Time
·
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2024
Likes
Though depends on individuals, teams and managers, there is enough potential to learn and contribute. Tons of interesting work is happening on technology, cloud, ml.
Dislikes
Leadership level a lot of things can be improved. Though there are great leaders who made the company what it is, unless there is a freshness of leadership, we won’t be able to take the company to the next level. E.g. there is a need to diversify, pivot the business. Thinking of B2C, encashing data, making solutions more open and lean etc.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Senior Software Engineer 2 in
Bangalore / Bengaluru
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Apr 2024
Likes
Nothing just free lunch
Dislikes
Micro management, work life balance very worst, internal politics, management doing favoritism, very old tech stacks, as there is favoritism so no growth for genuine hard working person. Even other employees does not have ethics and professionalism.
People also ask about Amadeus's Senior Technical Support Executives
How is Amadeus to work for?
Amadeus is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Amadeus is known for Job Security which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Amadeus read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amadeus?
According to AmbitionBox ratings, Amadeus employees rate its salary and benefits as 5.0 out of 5. You can know more about Amadeus Salaries at AmbitionBox
How is the work culture at Amadeus?
Work culture is rated 3.2 at Amadeus by 2 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Amadeus. Read detailed reviews by employees of Amadeus on AmbitionBox.