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Alacrity Ecommerce Solutions Private Limited

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based on 82 Reviews

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Alacrity Ecommerce Solutions Private Limited Customer Service Executive Nagpur Reviews

based on 9 reviews

Updated 22 Feb, 2023

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

2.6

Work Satisfaction

2.4

Company culture

2.4

Work-Life balance

2.3

Skill development

2.3

Job Security

2.2

Salary & Benefits

1.6

Promotions/Appraisal

9 reviews found

Sort by: Popular

Customer Service Executive in Nagpur

Full Time

·

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 18 Apr 2022

Likes

Hr team is very helpful and cooperative. Company appraisals are fair and they give salary hike every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Zero scope for carrier growth, no job security, never had team outing, team meeting. Salary is decent. There is a bond of 1 year before which you cannot resign even if you get appraisal there is a bond for a year more. Make sure you don't get a chance to be ina team of any lady. Don't want to take her name but everyone knows her very well, only thing she got to do is politics, gossips and favouritism....Read More

Work Details

The job is quite interesting, colleagues are good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Nagpur

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 22 Feb 2023

Likes

Large premises

Dislikes

Office politics, favourism

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Dear Reviewer, We acknowledge your review and it is good that you spoke about your disdain towards office politics. In order to position themselves or their teams and in an endeavor to get their tasks done on priority, employees, many a times indulge in informal, unofficial, ad-hoc activities that keep happening on the side. These get termed as Office Politics. Much of it is natural. Wherever people get together and work together on something as a unit, it is bound to occur. However, if you are experiencing negative politics that is putting you or your team in a deadlock or putting any deliverables at risk or compromising the quality of your work, we urge you to please report to us in person. Only this way, would we be able to understand the issues and work out a solution. Best wishes! Human Resources

Customer Service Executive in Nagpur

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 07 Nov 2022

Likes

Work culture.

Dislikes

Promotions are hard.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Nagpur

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Sep 2021

Likes

Do not go there unless its a live or die situation. The work environment is toxic and not safe for female employees.

Dislikes

Not a safe place for female employees and no HR policies for the same. The HR does no take any action even the owner did not p anything.

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Nagpur

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 09 Nov 2019

Likes

The environment is so friendly and amazing to work..... And the working atmosphere is so enthusiastic and energetic... Love to be a part of this company...

Dislikes

Did not find one

Work Details

Not to disclose

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Nagpur

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Jun 2022

Likes

On time salary

Dislikes

Worst management Worst culture

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Nagpur

customer service representative Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 23 Feb 2020

Likes

I didn't have a good experience.

Dislikes

I didn't have a good experience.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Alacrity Ecommerce Solutions Private Limited.

Customer Service Executive in Nagpur

Inbound Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 30 Jul 2019

Likes

Their incentive program and of course, 5days working

Dislikes

The kind of work ... It becomes monotonous after some days..

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Nagpur

Customer Service , Order processing, Email Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 13 Jul 2018

Likes

Your team mates will be your best mates but the management will suck you...

Dislikes

There is no policy made in favor of employee...

Work Details

I used for Inbound and Outbound both the processes.. Work is good, salary is average but the policies will suck you... Sick Leave doesn't exist, you will get just 6 leaves in a year, if you will take uninformed leave your 3 days salary will be deducted.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Alacrity Ecommerce Solutions Private Limited reviews submitted by Alacrity Ecommerce Solutions Private Limited employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Alacrity E...Read more

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Alacrity Ecommerce Solutions Private Limited Reviews >
Alacrity Ecommerce Solutions Private Limited Customer Service Executive Nagpur Reviews

Working Days for Alacrity Ecommerce Solutions Private Limited Customer Service Executive Nagpur

based on 9 reviews

Rotational Shift

67%

Monday to Friday

22%

Monday to Saturday

11%

Work Timings for Alacrity Ecommerce Solutions Private Limited Customer Service Executive Nagpur

based on 9 reviews

Strict (10pm - 7pm)

Flexible timing

Strict (6.30pm - 3.30am)

33%

33%

33%

1% employees reported other strict timings

Shift Timings for Alacrity Ecommerce Solutions Private Limited Customer Service Executive Nagpur

based on 9 reviews

Night shift

100%

Business Travel for Alacrity Ecommerce Solutions Private Limited Customer Service Executive Nagpur

based on 9 reviews

No travel

87%

Within city

13%

Alacrity Ecommerce Solutions Private Limited Customer Service Executive Salaries in Nagpur

based on 18 salaries

₹2 L/yr - ₹4 L/yr

At par with the average Customer Service Executive Salary in India

View more details

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