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Air India Express Customer Success, Service & Operations Department Reviews

based on 10 reviews
Updated 31 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.8

Skill development

3.7

Company culture

3.4

Work-Life balance

3.3

Work Satisfaction

3.2

Promotions/Appraisal

3.1

Salary & Benefits

Top Mentions in Air India Express Customer Success, Service & Operations Department Reviews

10 reviews found

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People also ask about Air India Express's Customer Success, Service & Operations Department

Is Air India Express's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 86 employee reviews, it's clear that most employees have an average experience working at Air India Express's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.9, while salary & benefits is rated the lowest amongst all factors at 3.1. Read reviews about job security and salary & benefits on AmbitionBox.
Does Air India Express's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Air India Express's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 86 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India Express's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Air India Express's Customer Success, Service & Operations Department, click here.
How is the work culture at Air India Express's Customer Success, Service & Operations Department?
Work culture at Air India Express's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 86 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Air India Express's Customer Success, Service & Operations Department, click here.
How is the job security at Air India Express's Customer Success, Service & Operations Department?
Based on 86 reviews on AmbitionBox, Air India Express's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Air India Express's Customer Success, Service & Operations Department, click here.

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Gender Based Ratings at Air India Express Customer Success, Service & Operations Department

based on 10 reviews
4.4
Rated by 2 Women

Rated 4.1 for Company Culture and 4.1 for Job Security

women
3.5
Rated by 8 Men

Rated 3.9 for Job Security and 3.7 for Skill Development

men

Working Days at Air India Express Customer Success, Service & Operations Department

based on 10 reviews
Rotational Shift
40%
Monday to Friday
40%
Monday to Saturday
20%

Work Timings at Air India Express Customer Success, Service & Operations Department

based on 10 reviews
Strict (9am - 6pm)
Flexible timing
50%
50%

Shift Timings at Air India Express Customer Success, Service & Operations Department

based on 10 reviews
Day shift
100%

Business Travel at Air India Express Customer Success, Service & Operations Department

based on 10 reviews
No travel
50%
Within city
50%
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