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Agappe Diagnostics

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based on 199 Reviews

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Reviews
199
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672
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4
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Filter reviews by

Agappe Diagnostics Customer Success, Service & Operations Department Reviews

based on 15 reviews

Updated 20 Dec, 2024

Overall Rating

4.3/5

How AmbitionBox ratings work?

5

7

4

6

3

1

2

0

1

1

Category Ratings

4.4

Skill development

4.4

Company culture

4.3

Salary & Benefits

4.3

Job Security

4.3

Work-Life balance

4.2

Work Satisfaction

4.1

Promotions/Appraisal

Agappe Diagnostics is rated 4.3 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

Agappe Diagnostics is rated 4.3 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

Customer Success, Service & Operations

4.3

• 15 Reviews

Sales & Business Development

3.7

• 40 Reviews

Healthcare & Life Sciences

4.7

• 26 Reviews

Research & Development

3.7

• 18 Reviews

Marketing & Communication

4.1

• 15 Reviews

Production, Manufacturing & Engineering

3.5

• 11 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Regional Service Manager in New Delhi

Full Time

·

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Salary and expense on time no deviation no delay.

Dislikes

Too much sales pressure and unwanted meetings all the time.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Employer’s Response

Thank you for your review and for highlighting the timely salary payments, which we strive to maintain. We recognize that excessive sales pressure and unnecessary meetings can impact your experience, and we value your perspective on this matter. Your feedback is crucial as we work towards optimizing our work culture and processes for all our employees.

Customer Service Manager in Kochi

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 25 Oct 2024

Likes

Learn new products and skills

Dislikes

Service revenue policy

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

We appreciate your candid review and are pleased to know you value the opportunity to learn new products and skills. However, we also understand your concerns. We will consider it as we explore ways to improve our practices. Thank you!

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Regional Service Manager in New Delhi

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Aug 2024

Likes

Many things to learn.

Dislikes

Nothing.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Top Agappe Diagnostics Interview Questions

asked in Diagnostic Specialist interview

Q1. What are components of blood Biochemistry test Protein ... read more

View answer (1)

asked in Hardware Design Engineer interview

Q2. Difference between C & C++

View answer (1)

asked in Area Sales Manager interview

Q3. How to grow your area

View answer (1)

Team Lead in Ernakulam

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 Aug 2023

Likes

I had fantastic experience working at Agappe.The colleagues were incredibly supportive,creating positive and collaborative environment.The emphasis on learning and development was evident with ample opportunities for personal growth.

Dislikes

Nil

Work Details

Work days: Monday to Saturday

Employer’s Response

Thank you for reviewing us. Look forward to creating more exciting opportunities for your internal growth.

Team Lead in Kochi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Oct 2023

Likes

Secure working environment

Dislikes

No dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your review of the organization. Looking forward to jointly work towards making Agappe a truly great place to work.

Customer Service Engineer in Mumbai

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 25 May 2023

Likes

Great place to work. Everyone is co-operative.

Dislikes

No dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for your valuable review of Agappe. Looking forward to create more exciting times for you here.

Customer Service Engineer in Kochi

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 11 May 2023

Likes

Good support from colegues

Dislikes

Monthly targets

Work Details

Work days: Monday to Saturday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Agappe Diagnostics.

Assistant Manager Service in Kochinda

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Jul 2022

Likes

If you like to work in a disciplined approach and want to make growth in career this is best the organization, where you will get a credit of your good work.

Dislikes

Travelling part

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employer’s Response

Thank you for your valuable review of Agappe.

Discover interview dos and don'ts from real experiences

Assistant Manager in Kolkata

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 28 Oct 2023

Likes

Company is good

Dislikes

Training and learn

Work Details

Work policy: Basically it's a field job

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Employer’s Response

Thank you for your review. Would appreciate if you could connect with the HRBP to gain a detailed understanding of the concerns on training.

Engineer- Customer Support in Ludhiana

Full Time

·

After Sales Service & Repair Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Sep 2024

Likes

Clarity on work and other

Dislikes

Nepotism and unnecessary paper work

Employer’s Response

Thank you for taking the time to share your feedback with us. We acknowledge your concerns, will strive to create a more transparent and efficient work environment moving forward.

Customer Service Engineer in Kolkata

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 20 Aug 2018

Overall Rating

As a senior Service Engineer (working remotely)

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Jul 2024

Likes

overall good experience with agappe

Dislikes

Nothing

Production Associate in Ernakulam, pattimattam

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 07 Nov 2024

Likes

Working culture, Friendly coworkers, Friendly managers

Dislikes

Nothing

Employer’s Response

Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you appreciate our working culture and the supportive atmosphere created by your coworkers and managers. Your positive comments inspire us to maintain and strengthen these values. Do keep sharing your feedback to us!

Service Engineer

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 09 Apr 2020

Likes

Good for self development & easy for work on field.

Dislikes

More documentation work & covaring area I s bigger than manpower.

Work Details

Main work to handle all kind of ivd instrument & maintenance, amc collection, consumables sales etc.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Engineer- Customer Service in Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 25 Oct 2018

Likes

Innovative company with unique products. Well established distribution systems and good customer support. Lot of learning platforms available. Well implemented CRM.

Dislikes

Not at all employee friendly. Work environment is worst. Spending most of the hours of a day for company and absolutely zero personal life/family life. No matter how hard you work, nobody appreciates and managers are complaining always about subordinate work. TA DA structure is ok as compared to market. Worst reporting systems, which eats your most of your free time. Career growth and depends on how favourite you to your seniors. Not depends on your knowledge and work....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

Got a question about Agappe Diagnostics?

Ask anonymously on communities.

Jobs at Agappe Diagnostics

Research Scientist - CLIA Reagents Development

Ernakulam

5-10 Yrs

Not Disclosed

ERP and Application Lead - IT

Kochi

10-15 Yrs

Not Disclosed

Product Manager

Mumbai

5-8 Yrs

Not Disclosed

Regional Manager

Kolkata, Patna +1

3-10 Yrs

Not Disclosed

More about working at Agappe Diagnostics

HQ - Ernakulam, Kerala, India
Medical Equipment
501-1k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Agappe Diagnostics reviews submitted by Agappe Diagnostics employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Agappe Diagnostics is the right company for you. 82...% of employees reported the working days at Agappe Diagnostics as Monday to Saturday. 70% employees reported the work timings at Agappe Diagnostics as Flexible timing. Read more

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Agappe Diagnostics Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at Agappe Diagnostics Customer Success, Service & Operations Department

based on 14 reviews

5.0

Rated by 1 Woman

Rated 5.0 for Work-Life Balance and 5.0 for Company Culture

4.3

Rated by 13 Men

Rated 4.4 for Skill Development and 4.3 for Company Culture

Working Days at Agappe Diagnostics Customer Success, Service & Operations Department

based on 15 reviews

Monday to Saturday

82%

Alternate Saturday off

9%

Monday to Friday

9%

Work Timings at Agappe Diagnostics Customer Success, Service & Operations Department

based on 15 reviews

Flexible timing

Strict (9am - 6pm)

70%

30%

Shift Timings at Agappe Diagnostics Customer Success, Service & Operations Department

based on 15 reviews

Day shift

100%

Business Travel at Agappe Diagnostics Customer Success, Service & Operations Department

based on 15 reviews

Within country

46%

Within city

45%

No travel

9%

Agappe Diagnostics Salaries in Customer Success, Service & Operations Department in India

Asst.Marketing Manager 3 salaries	₹5.5 L/yr - ₹8.2 L/yr
Team Leader Customer Service 3 salaries	₹4.3 L/yr - ₹4.8 L/yr
Customer Support Manager 2 salaries	₹6.2 L/yr - ₹6.2 L/yr
Assistant Manager 2 salaries	₹6 L/yr - ₹6 L/yr
Deputy Manager 2 salaries	₹7 L/yr - ₹7 L/yr

Explore more salaries

Employee Benefits at Agappe Diagnostics Customer Success, Service & Operations Department

Health insurance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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3.2

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3.8

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