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Aditya Birla Group

Compare

4.1

based on 2k Reviews

Video summary

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Aditya Birla Group Customer Success, Service & Operations Department Mumbai Reviews

Updated 27 Mar, 2025

Overall Rating

4.6/5

based on 17 reviews

Rating distribution

9 (52.9%)

5 (29.4%)

2 (11.8%)

0 (0%)

1 (5.9%)

Category Ratings

4.5

Work-life balance

4.2

Job security

3.8

Company culture

3.8

Salary

3.7

Skill development

3.6

Work satisfaction

3.4

Promotions

What employees say about Aditya Birla Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

93% employees reported

Flexible timing

71% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

6 reviews

4.7

Rated by Men

10 reviews

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17 reviews found

Sort by: Popular

Data Entry Executive in Mumbai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2025

Likes

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Logistics Manager in Mumbai

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2025

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No any resone in company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Engineer in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Dec 2024

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Like all working module

Get interview-ready with top interview questions

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Team Manager in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Jun 2024

Likes

Work life balancd

Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Recognition missing

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Jun 2024

Likes

It's learning curve

Salary - Good
Work-life balance - Good

Dislikes

It's toxic culture

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Chief Manager in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 05 Aug 2023

Likes

It's a company only for people who don't want to do anything in life and just sit and hit the seat. Ratings are given basis last year's performance on first come first serve basis. First appraisal is a default appraisal. Ideas are not welcome at all only feedback and feedback. Work life and personal life is good but at no cost only if you lucky if your boss leaves on time.

Job security - Excellent
Work-life balance - Excellent

Dislikes

No likes at all. All dislikes

Skill development - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Operations Executive in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 07 Oct 2023

Likes

New work environment, new skills

Dislikes

Internal politics, non understanding peoples

Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

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Team Manager in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Oct 2023

Likes

Good to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing much to dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Team Manager in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Aug 2023

Likes

Good working enviornment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Do not spend on employee entertainment much

Manager in Mumbai

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Jun 2023

Likes

Company culture and management is pathetic

Salary - Good

Dislikes

Management

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Cybersecurity Manager - Perimeter in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2023

Likes

Takes care of their employees, great health benefits to the employees and their families, immense learning opportunities.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Favouritism over merit

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Manager - Technical Projects in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Mar 2021

Likes

ABG is a great place to work, employees centric culture policies and initiatives. L&D programs are really good inline with current needs. Pay scale is average, if you stuck for long in group you might see yourself underpaid. However it gets compensated as per job band. HR has more roles to play unlike other organisations. Just pray that you are not stuck with wrong manager who can make your life miserable. Otherwise good opportunities within group also....Read More

Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Manager in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2020

Likes

My experience to work with Aditya Birla Group is amazing, our company is employee oriented. The leaders are approachable, you can simply take an appointment n talk. All are open for new ideas. Well defined policies for employees. Culture is equivalent to other corporates.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Somewhere we lack in Anticipating innovation which may disrupt our business. Sometimes, manager are appointed with poor team management skills and less IQ.

Work Details

Consumer Insight Function. Training business people on different aspects of Customer Centricity. Identifying opportunities of improvement for business and enabling them to take actions.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior manager -land devlopement and liaison in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2020

Likes

Nice help in this Pandamic ,providing test at office , quarantine rooms , hospital facilities. ABG is best.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Executive in Mumbai

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jun 2019

Likes

Humanity

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Working witb birla is ok

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Manager in Mumbai

Part Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Jun 2023

Likes

Good and it. Is not

Work satisfaction - Good

Dislikes

Not good and it

Work Details

Work related travel: This is a desk job.

Executive Accountant in Mumbai

Accounts Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2018

Likes

Work life and personal life. They give a time for personal life also

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Offrole system

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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AmbitionBox has 17 Aditya Birla Group reviews submitted by Aditya Birla Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Aditya Birla Group is the right company for you. 93...Read more

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Aditya Birla Group Reviews

Aditya Birla Group Salaries in Customer Success, Service & Operations Department in Mumbai

Back Office Executive 5 salaries	₹2.1 L/yr - ₹3.6 L/yr
Deputy Chief Manager 3 salaries	₹12 L/yr - ₹22.5 L/yr
Deputy General Manager 2 salaries	₹34 L/yr - ₹36.2 L/yr
Chief Manager 2 salaries	₹17 L/yr - ₹20.1 L/yr
State Manager 2 salaries	₹9.9 L/yr - ₹12.7 L/yr