Station Controller Train Operator

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Station Controller Train Operator Interview Questions and Answers

Updated 29 Aug 2021

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Q1. How will you manage a angry customer

Ans.

I will listen to their concerns, empathize with them, and offer a solution to their problem.

  • Listen actively to their complaints

  • Empathize with their situation

  • Offer a solution to their problem

  • Remain calm and professional

  • Apologize for any inconvenience caused

  • Provide clear and concise information

  • If necessary, escalate the issue to a supervisor

Q2. What is the traction?

Ans.

Traction refers to the adhesion or grip between the train's wheels and the track, allowing it to move forward.

  • Traction is the force that enables a train to move forward.

  • It is the adhesion or grip between the train's wheels and the track.

  • Traction is crucial for maintaining control and preventing slipping or sliding.

  • Different types of traction systems exist, such as electric, diesel, or hydraulic.

  • Examples of traction systems include overhead electric wires, third rails, or dies...read more

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