Senior IT Analyst Interview Questions and Answers

The troubleshooting process involves checking printer connectivity, print queue, printer drivers, and printer settings.

• Check if the printer is turned on and connected to the network

• Verify if the printer is added to the user's computer and set as the default printer

• Check the print queue for any stuck print jobs

• Ensure that the printer drivers are up-to-date and compatible with the user's computer

• Verify the printer settings such as paper size, orientation, and print quality

• Resta...read more

PST is a personal storage table used by Outlook to store emails and other items, while OST is an offline storage table used for cached Exchange mode.

• PST is a local file that stores emails, contacts, calendar items, and other data in Outlook.

• OST is a copy of data from a user's mailbox on an Exchange server that is stored on the user's computer.

• PST files can be imported and exported, while OST files cannot.

• OST files are used for cached Exchange mode, which allows users to acces...read more

To install a new system, determine software requirements, select appropriate software, and follow installation instructions.

• Determine software requirements based on system needs and user requirements

• Select appropriate software based on compatibility and functionality

• Follow installation instructions provided by software vendor or developer

• Test system after installation to ensure proper functionality

A module block is a self-contained unit of code that performs a specific function within a larger program.

• Module blocks help in organizing code into manageable and reusable components

• They can be easily integrated into different parts of a program

• Examples include functions, classes, and libraries

SOC Reports are reports on controls at a service organization relevant to user entities' internal control over financial reporting.

• SOC reports are reports on controls at a service organization relevant to user entities' internal control over financial reporting.

• There are three types of SOC reports: SOC 1, SOC 2, and SOC 3.

• SOC 1 reports focus on controls relevant to financial reporting.

• SOC 2 reports focus on controls related to security, availability, processing integrity, con...read more

Client copy refers to the different types of copies of data maintained by clients for backup and recovery purposes.

• Full Client Copy: A complete copy of all data on the client system.

• Incremental Client Copy: Only copies data that has changed since the last backup.

• Differential Client Copy: Copies all data that has changed since the last full backup.

• Selective Client Copy: Allows clients to choose specific files or folders to backup.

• Virtual Client Copy: Utilizes virtualization te...read more