Senior Executive WFM
Senior Executive WFM Interview Questions and Answers
Updated 2 Apr 2023
Q1. Normal Wfm process explanation
Ans.
WFM process involves forecasting, scheduling, real-time management, and reporting to optimize workforce efficiency.
Forecasting: predicting future workload and staffing needs
Scheduling: creating employee schedules based on forecasted needs
Real-time management: monitoring and adjusting schedules in real-time
Reporting: analyzing data to improve future forecasting and scheduling
Examples: call center staffing, retail store scheduling, healthcare staffing
Senior Executive WFM Jobs
Senior Executive WFM • 2-5 years
WNS Holdings
•
3.4
Gurgaon / Gurugram
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