Senior Executive WFM

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Senior Executive WFM Interview Questions and Answers

Updated 2 Apr 2023

Q1. Normal Wfm process explanation

Ans.

WFM process involves forecasting, scheduling, real-time management, and reporting to optimize workforce efficiency.

  • Forecasting: predicting future workload and staffing needs

  • Scheduling: creating employee schedules based on forecasted needs

  • Real-time management: monitoring and adjusting schedules in real-time

  • Reporting: analyzing data to improve future forecasting and scheduling

  • Examples: call center staffing, retail store scheduling, healthcare staffing

Senior Executive WFM Jobs

Senior Executive WFM 2-5 years
WNS Holdings
3.4
Gurgaon / Gurugram
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