Sales & Service Engineer

30+ Sales & Service Engineer Interview Questions and Answers

Updated 1 Aug 2024

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Q1. What are properties of sealing materials?

Ans.

Sealing materials have various properties that determine their effectiveness in preventing leakage and maintaining integrity.

  • Chemical resistance: Sealing materials should be resistant to the chemicals they will come into contact with.

  • Temperature resistance: They should be able to withstand the temperature range of the application without degrading.

  • Compression set: The ability to recover after compression is important to maintain a tight seal.

  • Flexibility: Sealing materials sho...read more

Q2. What is star Delta starters? Draw the diagram on a paper.

Ans.

Star Delta starters are used to reduce the starting current of induction motors.

  • It consists of three contactors and a timer.

  • During starting, the motor is connected in star configuration to reduce the current.

  • After a set time, the motor is switched to delta configuration for normal operation.

  • Used for high power motors to prevent damage to the motor and electrical system.

  • Diagram shows three contactors and connections between them.

Q3. How you will choose seal material?

Ans.

The choice of seal material depends on factors such as temperature, pressure, chemical compatibility, and application requirements.

  • Consider the temperature range the seal will be exposed to

  • Evaluate the pressure the seal will need to withstand

  • Assess the chemical compatibility of the seal material with the fluid or gas being sealed

  • Take into account the application requirements, such as wear resistance or flexibility

  • Consult industry standards and guidelines for seal material sel...read more

Q4. Before Starting Machine What guidlines to Be followed?

Ans.

Guidelines to follow before starting a machine

  • Check if all safety guards are in place

  • Ensure that all electrical connections are secure

  • Check if all moving parts are lubricated

  • Verify that the machine is clean and free from debris

  • Ensure that all personnel are clear of the machine before starting

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Q5. How Silica and Sodium deposition is harmful for Turbine.

Ans.

Silica and Sodium deposition can cause corrosion and erosion in turbine blades, reducing efficiency and lifespan.

  • Silica and Sodium can form hard deposits on turbine blades, reducing their efficiency.

  • These deposits can also cause corrosion and erosion of the blades, leading to reduced lifespan.

  • Silica deposits are more common in steam turbines, while Sodium deposits are more common in gas turbines.

  • Preventive measures include using high-quality water, regular cleaning and mainte...read more

Q6. What types of electrical panels used mostly?

Ans.

Electrical panels used vary depending on the application and industry.

  • Residential panels: 100-amp and 200-amp service panels

  • Commercial panels: 400-amp and 600-amp service panels

  • Industrial panels: 800-amp and above service panels

  • Specialty panels: such as generator transfer switches, lighting control panels, and motor control centers

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Q7. What are all the ivd products you have known?

Ans.

IVD products are medical devices used for in vitro diagnostic testing of biological samples.

  • Immunoassays

  • Molecular diagnostics

  • Clinical chemistry

  • Hematology

  • Microbiology

  • Coagulation

  • Blood gas and electrolyte analysis

  • Urinalysis

  • Point-of-care testing

  • Lab automation systems

Q8. How to find the problem of any makinze equipment,

Ans.

To find the problem of any machine equipment, one can follow these steps:

  • Start by gathering information about the issue from the user or through observation.

  • Perform a visual inspection to identify any visible signs of damage or malfunction.

  • Check for error codes or warning indicators on the equipment's display or control panel.

  • Use diagnostic tools or instruments to measure and analyze various parameters.

  • Refer to the equipment's manual or technical documentation for troubleshoo...read more

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Q9. What do you know about andrology ?

Ans.

Andrology is the medical specialty that deals with male reproductive health.

  • Andrology focuses on the study, diagnosis, and treatment of male reproductive system disorders.

  • It covers a wide range of topics including male infertility, erectile dysfunction, prostate cancer, and sexually transmitted infections.

  • Andrologists may perform procedures such as vasectomies, sperm analysis, and hormone replacement therapy.

  • Andrology is closely related to urology, but with a specific focus o...read more

Q10. What is hematology biochemistry boold sgpt

Ans.

SGPT is an enzyme found in liver cells that is used to diagnose liver damage and disease.

  • SGPT stands for serum glutamic pyruvic transaminase.

  • It is also known as alanine aminotransferase (ALT).

  • Elevated levels of SGPT in the blood can indicate liver damage or disease.

  • Hematology and biochemistry are branches of medical science that deal with blood and its components.

Q11. Basic method For proper leveling of Knitting machine?

Ans.

Proper leveling of knitting machine is crucial for its efficient operation.

  • Check the machine's manual for specific instructions.

  • Use a spirit level to ensure the machine is level in all directions.

  • Adjust the machine's feet or base as needed.

  • Check the machine's alignment with other machines in the production line.

  • Regularly check and adjust the machine's level to maintain optimal performance.

Q12. What are products I have knowledge in servicing.

Ans.

I have knowledge in servicing various industrial automation products such as PLCs, HMIs, and servo drives.

  • PLCs

  • HMIs

  • Servo drives

Q13. What is Pascals Law?

Ans.

Pascal's Law states that pressure applied to a fluid in a closed container is transmitted equally in all directions.

  • Pressure applied to a fluid in a closed container is transmitted equally in all directions

  • The pressure applied to a fluid is directly proportional to the force applied

  • This law is used in hydraulic systems to transmit force and pressure

  • Example: A hydraulic car jack uses Pascal's Law to lift a car by applying pressure to the fluid in the jack, which then transmits...read more

Q14. How many pump used to spray chemical in fields

Ans.

The number of pumps used to spray chemicals in fields varies depending on the size of the field, type of crops, and spraying equipment.

  • The number of pumps can range from one to multiple pumps depending on the size of the field.

  • Some farmers may use a single pump for smaller fields, while larger farms may require multiple pumps for efficient spraying.

  • The type of crops being sprayed and the spraying equipment being used also impact the number of pumps needed.

  • Factors such as the ...read more

Q15. Why instrument calibration is required.

Ans.

Instrument calibration is required to ensure accurate and reliable measurements.

  • Calibration corrects any deviations in the instrument's readings

  • It ensures that the instrument is operating within its specified range

  • Calibration is necessary for compliance with industry standards and regulations

  • It helps to maintain the quality of the product or service being produced

  • Regular calibration can extend the lifespan of the instrument

Q16. What you know about ivd products?

Ans.

IVD products are medical devices used for in vitro diagnostic testing of biological samples.

  • IVD stands for In Vitro Diagnostics

  • IVD products include reagents, instruments, and systems used for diagnostic testing

  • Examples of IVD products include blood glucose meters, pregnancy tests, and HIV tests

  • IVD products are regulated by the FDA in the United States

Q17. Importance of Gas Analyser in Power plant.

Ans.

Gas analyser is crucial for monitoring emissions and ensuring compliance with environmental regulations in power plants.

  • Gas analyser measures the concentration of various gases in the flue gas emitted from the power plant.

  • It helps in monitoring emissions of harmful gases like SOx, NOx, CO, and CO2.

  • Gas analyser also helps in optimizing combustion efficiency and reducing fuel consumption.

  • It ensures compliance with environmental regulations and avoids penalties and fines.

  • Gas ana...read more

Q18. Working of Engine? Pascal law? Transmission?

Ans.

The question covers three topics - working of engine, Pascal law, and transmission.

  • The working of an engine involves the combustion of fuel to produce energy that powers the vehicle.

  • Pascal's law states that pressure applied to a confined fluid is transmitted equally in all directions.

  • Transmission is the mechanism that transfers power from the engine to the wheels of the vehicle.

  • There are different types of engines such as petrol, diesel, electric, and hybrid.

  • Transmission can ...read more

Q19. interest in the Ship Building Industry?

Ans.

Yes, I have a keen interest in the ship building industry.

  • I have always been fascinated by the engineering and design that goes into building ships.

  • I have researched and followed the latest developments in the industry.

  • I have experience working with ship building companies and have enjoyed learning about the process.

  • I believe that the ship building industry plays a crucial role in global trade and transportation.

Q20. Why spary to chemicals to plant

Ans.

Spraying chemicals on plants helps protect them from pests, diseases, and weeds while promoting healthy growth.

  • Spraying chemicals can help control pests that damage plants, such as insects and rodents.

  • Chemicals can also prevent diseases from spreading among plants, keeping them healthy.

  • Weeds can be controlled through chemical sprays, allowing the desired plants to thrive without competition.

  • Fertilizers can be sprayed to provide essential nutrients for plant growth and develop...read more

Q21. What is the use of O-rings

Ans.

O-rings are used as seals to prevent leakage of fluids or gases in various applications.

  • O-rings are circular rubber rings that are used as seals in various industries.

  • They are used to prevent leakage of fluids or gases in hydraulic systems, engines, pumps, and other machinery.

  • O-rings are also used in plumbing, automotive, and aerospace industries.

  • They come in different sizes and materials depending on the application.

  • Examples of materials used for O-rings are nitrile rubber, ...read more

Q22. 1) what is hydraulic?

Ans.

Hydraulic refers to the use of fluids to generate, control, and transmit power.

  • Hydraulic systems use a liquid, usually oil, to transmit power.

  • The fluid is pressurized and then used to move pistons or other mechanical components.

  • Hydraulic systems are commonly used in heavy machinery, such as excavators and cranes.

  • They are also used in brakes and power steering systems in cars.

  • Hydraulic systems are efficient and can generate a lot of power with relatively small components.

Q23. How exactly charging process happened?

Ans.

The charging process involves the transfer of electrical energy to a battery or device.

  • Charging typically involves connecting a power source to the battery or device.

  • The power source provides a higher voltage than the battery or device, causing current to flow into it.

  • During charging, the battery or device undergoes chemical reactions that store energy for later use.

  • Different charging methods exist, such as constant current charging or trickle charging.

  • Charging time depends o...read more

Q24. What is the work of capacitor

Ans.

Capacitors store and release electrical energy in electronic circuits.

  • Capacitors store electrical energy in an electric field

  • They can release the stored energy when needed

  • Capacitors are used in filtering, timing, tuning, and power factor correction in electronic circuits

Q25. What's smps? What's pcl?

Ans.

SMPS stands for Switched Mode Power Supply, which is a type of power supply that uses switching devices to convert electrical power efficiently. PCL stands for Printer Command Language, a language used to control computer printers.

  • SMPS is a power supply that converts electrical power efficiently using switching devices.

  • PCL is a language used to control computer printers and send commands for printing tasks.

Q26. What is yourstrength?

Ans.

My strength is my ability to build strong relationships with customers and provide exceptional service.

  • Excellent communication and interpersonal skills

  • Ability to understand customer needs and provide tailored solutions

  • Strong problem-solving and troubleshooting skills

  • Proactive and self-motivated

  • Ability to work well under pressure and meet targets

  • Knowledge of the product/service being sold

  • Ability to handle objections and negotiate effectively

Q27. Use of Signal Isolator?

Ans.

Signal isolators are used to protect sensitive equipment from electrical noise and interference.

  • Signal isolators provide electrical isolation between input and output signals.

  • They help prevent ground loops and reduce the risk of damage to equipment.

  • Signal isolators can be used in various applications such as industrial automation, process control, and telecommunications.

  • They are commonly used in situations where there is a need to transmit signals over long distances.

  • Signal i...read more

Q28. Haw to convert AC v to DC v

Ans.

AC voltage can be converted to DC voltage using a rectifier circuit.

  • Use a rectifier circuit to convert AC voltage to DC voltage

  • Rectifier circuits can be half-wave or full-wave

  • Examples of rectifier circuits include diode rectifiers and bridge rectifiers

Q29. 3) components of hydraulics

Ans.

Components of hydraulics include fluid, pump, valves, actuators, and reservoirs.

  • Fluid: hydraulic oil or water

  • Pump: converts mechanical energy into hydraulic energy

  • Valves: control the flow and pressure of the fluid

  • Actuators: convert hydraulic energy into mechanical energy

  • Reservoirs: store the hydraulic fluid

Q30. What is the UPS

Ans.

UPS stands for Uninterruptible Power Supply, a device that provides emergency power to a load when the input power source fails.

  • UPS ensures continuous power supply during power outages

  • It protects electronic devices from power surges and fluctuations

  • UPS can be used for computers, servers, networking equipment, and other critical devices

Q31. What is igbt switch

Ans.

IGBT switch stands for Insulated Gate Bipolar Transistor switch, which is a power semiconductor device used for switching applications.

  • IGBT switch is a type of power semiconductor device used for high power switching applications.

  • It combines the advantages of both MOSFET and bipolar junction transistor (BJT) technologies.

  • IGBT switches are commonly used in applications such as motor drives, power supplies, and inverters.

  • They offer high efficiency, fast switching speeds, and hi...read more

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