Retail Lead-Retail Operations, Channel Management
Retail Lead-Retail Operations, Channel Management Interview Questions and Answers
Updated 19 May 2021
Q1. how you handle a abuse and aggressively upset customer who would only communicate in Arabic only
Ans.
Stay calm and try to understand the customer's issue. Use translation tools if necessary.
Remain calm and professional
Listen actively and try to understand the customer's issue
Use translation tools if necessary
Apologize for any inconvenience caused
Offer a solution or escalate the issue to a higher authority if needed
Are these interview questions helpful?
Interview Tips & Stories
Ace your next interview with expert advice and inspiring stories
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Share an Interview
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app
Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.
Follow us
