Retail and Store Operations Manager Interview Questions and Answers

Handle customer complaints during rush hour by prioritizing urgent issues, empowering team members to resolve minor complaints, and maintaining open communication.

• Prioritize urgent complaints to ensure immediate resolution.

• Empower team members to handle minor complaints efficiently.

• Maintain open communication with customers to address concerns and provide updates.

• Offer solutions or compensation to appease dissatisfied customers.

• Monitor team performance and provide feedback fo...read more