Publisher System Operator

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Publisher System Operator Interview Questions and Answers

Updated 4 Dec 2022

Q1. How will you deliver the order the customer will not be lifting the call ?

Ans.

We will try to contact the customer through other means of communication and reschedule the delivery.

  • Attempt to call the customer again after some time.

  • Send an email or text message to the customer informing them about the missed delivery and rescheduling options.

  • Leave a voicemail for the customer with instructions on how to reschedule the delivery.

  • If all else fails, send a physical notice to the customer's address with instructions on how to reschedule the delivery.

Q2. How the person will handle product and customer t is important ?

Ans.

Handling product and customer is crucial for success in the role of Publisher System Operator.

  • Maintain a thorough understanding of the product and its features

  • Ensure timely delivery of products to customers

  • Provide excellent customer service and support

  • Handle customer complaints and issues with empathy and professionalism

  • Collaborate with cross-functional teams to improve product and customer experience

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