Process Assistant Interview Questions and Answers

CPT shipments process before CPT time refers to shipments being processed earlier than the scheduled CPT time.

• CPT shipments may be processed early to ensure timely delivery

• Processing early allows for any unexpected delays to be accounted for

• Examples: Preparing shipments the day before to avoid last-minute rush, starting processing early to accommodate high volume of orders

Events are occurrences or happenings that are planned or spontaneous, often involving a gathering of people for a specific purpose.

• Events can be social gatherings, such as parties, weddings, or concerts

• Events can also be business-related, such as conferences, trade shows, or product launches

• Events can be cultural or community-based, such as festivals, parades, or fundraisers

TOT stands for Time on Task, which refers to the amount of time spent on a specific task or activity.

• TOT is used to measure productivity and efficiency in completing tasks.

• It helps in identifying bottlenecks and areas for improvement in processes.

• For example, if a process assistant is assigned a task with a TOT of 30 minutes, it means they should complete the task within that time frame.

To achieve high volume in INFC, focus on optimizing processes, increasing efficiency, and utilizing resources effectively.

• Implement automation to streamline tasks and reduce manual errors

• Train employees on best practices to improve productivity

• Utilize technology to track and analyze data for continuous improvement

• Optimize supply chain management to ensure timely delivery of materials

• Regularly review and adjust workflows to eliminate bottlenecks