Operations and Quality Manager Interview Questions and Answers

SWOT analysis is a strategic planning tool used to evaluate strengths, weaknesses, opportunities, and threats. It can be applied to quality management daily TOR.

• SWOT analysis involves identifying internal strengths and weaknesses, as well as external opportunities and threats.

• Strengths and weaknesses are related to the organization's internal factors, such as processes, resources, and capabilities.

• Opportunities and threats are external factors, such as market trends, competit...read more

Some important quality tools include Pareto charts, fishbone diagrams, control charts, and 5 Whys.

• Pareto charts help identify and prioritize the most significant issues or causes.

• Fishbone diagrams (also known as cause-and-effect diagrams) help identify the root causes of a problem.

• Control charts monitor process performance over time and help identify any variations or trends.

• 5 Whys is a technique used to determine the root cause of a problem by repeatedly asking 'why' until t...read more