Manager - Delivery Excellence

Manager - Delivery Excellence Interview Questions and Answers

Updated 5 Apr 2022

Q1. Operational excellence tools and techniques

Ans.

Operational excellence tools and techniques are methods used to improve efficiency and effectiveness in business operations.

  • Lean Six Sigma methodology

  • Process mapping and analysis

  • Continuous improvement initiatives

  • Root cause analysis

  • Total Quality Management (TQM)

  • Kaizen

  • Value Stream Mapping (VSM)

  • 5S methodology

  • Benchmarking

  • Standard Operating Procedures (SOPs)

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