IT Supervisor Interview Questions and Answers

To manage ithelpdesk tool for customer calls and queries, prioritize issues, assign tickets to appropriate team members, and track progress.

• Create a system for categorizing and prioritizing issues

• Assign tickets to appropriate team members based on their expertise

• Track progress and ensure timely resolution of issues

• Regularly review and analyze data to identify areas for improvement

• Provide training and support to team members to improve their skills and knowledge

To make a bootable pen drive through DOS command, you can use the 'diskpart' utility.

• Open Command Prompt as administrator

• Type 'diskpart' and press Enter

• Type 'list disk' to display all connected disks

• Identify your USB drive based on its size

• Select the USB drive by typing 'select disk X' (replace X with the disk number)

• Clean the USB drive by typing 'clean'

• Create a new primary partition by typing 'create partition primary'

• Select the partition by typing 'select partition 1'

• Format...read more

Hospitality industry uses various applications for guest services.

• Property Management Systems (PMS) like Opera, Protel, and Guestline

• Customer Relationship Management (CRM) software like Salesforce and Hubspot

• Online Booking Engines like Booking.com and Expedia

• Mobile Applications like Marriott Bonvoy and Hilton Honors

• Point of Sale (POS) systems like Toast and Square

To insert maximum IP addresses in one LAN card, use subnetting to divide the IP address range into smaller subnets.

• Use subnetting to divide the IP address range into smaller subnets

• Assign each subnet to a different device on the LAN

• Use CIDR notation to specify the subnet mask

• Configure the LAN card with the appropriate IP address and subnet mask

Managing hotel IT operations involves ensuring smooth functioning of all IT systems and providing technical support to staff and guests.

• Regularly monitoring and maintaining all IT systems

• Providing technical support to staff and guests

• Ensuring data security and backup

• Managing IT budget and procurement

• Staying up-to-date with latest technologies and trends

• Collaborating with other departments to ensure seamless operations

IP stands for Internet Protocol, a set of rules governing the format of data sent over the internet.

• IP is used to identify and locate devices on a network

• It is used for routing data packets between devices

• Examples include IPv4 and IPv6

To get backup CCTV footage, access the DVR system and locate the specific date and time of the footage needed.

• Access the DVR system using the admin credentials

• Locate the specific date and time of the footage needed

• Export the footage to a USB drive or external storage device

• Ensure that the backup process is completed successfully