Health Care & Insurance Operations Senior REP Interview Questions and Answers

I prioritize quality over quantity as it leads to better outcomes and higher customer satisfaction.

• Quality is essential for ensuring patient safety and positive health outcomes

• Focusing on quality can lead to higher customer satisfaction and loyalty

• Quantity may lead to burnout and decreased quality of care

• Examples: spending more time with patients to ensure their needs are met, prioritizing thorough documentation to ensure accuracy and completeness