Global Customer Support Manager Interview Questions and Answers

Web sockets are a communication protocol that allows for real-time, two-way communication between a client and a server over a single, long-lived connection.

• Web sockets enable real-time updates on a website without the need for constant polling.

• They are commonly used in chat applications, online gaming, and live streaming services.

• Web sockets use the ws:// or wss:// protocol in URLs to establish a connection.

APIs in backend are interfaces that allow different software applications to communicate with each other.

• APIs (Application Programming Interfaces) define the methods and data formats that applications can use to request and exchange information.

• They allow different software systems to communicate with each other, enabling seamless integration and interoperability.

• Examples of backend APIs include RESTful APIs, SOAP APIs, and GraphQL APIs.

• APIs in backend are commonly used for a...read more