Filed Engineer, Customer Technical Support
Filed Engineer, Customer Technical Support Interview Questions and Answers
Updated 22 Jan 2021
Q1. How to solve per day 18 complaints
Ans.
To solve 18 complaints per day, prioritize and categorize the complaints, streamline the resolution process, and continuously improve customer service.
Categorize complaints based on urgency and severity
Streamline the resolution process by providing clear guidelines and training to support staff
Implement a feedback system to continuously improve customer service
Prioritize complaints based on impact to customer satisfaction
Ensure timely follow-up and resolution of complaints
Are these interview questions helpful?
Interview Tips & Stories
Ace your next interview with expert advice and inspiring stories
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Share an Interview
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app